Senior Commercial Operations Manager (m/f/d)

About us

enmacc builds digital marketplaces to trade energy (e.g., power, gas) on wholesale level. enmacc digitizes the process of energy trading and procurement by replacing outdated technology. enmacc’s customers gain speed, efficiency, and security. Moreover, business opportunities.

More than 200 companies and over 800 traders contribute already to enmacc’s growing market network. It consists of multinational energy suppliers, trading houses, industrial companies, and retailers such as municipal utilities. We give professional market access to smaller players. We enable innovative business models for all participants. We boost liquidity in energy markets by serving new regions and products. We are proud of our product which stands in the center of enmacc. It’s the result of the collaboration of an outstanding international tech team and experienced energy trading professionals. We believe that building energy markets at a global scale is a fascinating opportunity.

Your Mission

You ensure revenue growth through operational efficiency in the commercial teams. You drive strategies, design processes and manage workflows.

Your Responsibilities / What You'll Do

As Senior Revenue Operations Manager at enmacc, you oversee our commercial processes and workflows to fully enable our commercial teams, from sales to marketing and customer success. You will:
  • Conceptualise, design and implement commercial processes and workflows 
  • Run projects to overwork start-to-end processes and workflows
  • Manage operational rules of engagement and SLAs to ensure cross-functional alignment 
  • Reduce manual work by automating and increasing operational efficiency
  • Oversee and own key commercial tools and tech stack, including the CRM
  • Manage liaison with our CRM expert to continuously improve it 
  • Act as sparring partner and challenger to other commercial teams 
  • Collaborate with BI & Finance to ensure timely and accurate revenue reporting
  • Manage day-to-day business of a team of 2 headcounts; align OKRs for the team and ensure timely execution

Your Profile / What You'll Need

  • 3+ years work experience in revenue/sales operations, ideally in a start-up/tech/software environment
  • Excellent knowledge of Excel/GSheets; knowledge of SQL, BigQuery, Google Apps Script and automatisation tools (e.g. Zapier) strong plus 
  • Good data analysis skills incl. experience with reporting; knowledge of BI software a plus 
  • Good people skills with experience in stakeholder management
  • Ideally first people management experience
  • Strong team player with low-ego personality 
  • Strives both at conceptual work and detailed implementation
  • Graduate in engineering, economics, business, computer science or related quantitative field

Our Offer / What You'll Get

  • Being part of our supportive, persistent, curious and fun culture!
  • Sign-on bonus of €10,000 (if coming without headhunter)
  • Joining a grown-up start-up in the SaaS/energy field
  • Entrepreneurial company culture with flat hierarchies
  • Modern office spaces in the heart of Munich
  • State of the art hardware and software
  • Diverse, international team that celebrates differences
  • Free drinks, fruit, and coffee as well as special fitness offers
  • Hybrid work set-up, allowing you to combine working in the office with working from home
  • German classes
  • Learning & Development: a Personal Development Plan along with especially allocated budget and 5 extra days off to further your personal & professional development
  • Relocation assistance for international candidates
  • Dog-friendly office