SaaS Operations Administrator

About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.

Engineering at Klarna is an inspired, customer focused community, dedicated to crafting solutions that redefine our industry. Working in small, highly collaborative Agile teams, you and your team will have a clear mission and ownership of an important outcome that supports Klarna and our customers. At Klarna we optimise for quality, flow, fast feedback, focusing on end-to-end ownership, continuous improvement, testing, monitoring and experimentation. We aim for teams that are inclusive, helpful, and have a strong sense of ownership for the things they build.

Our engineers make some of the most significant decisions for the company and we are looking for bold, open and curious developers. As a Klarnaut, you’ll be inspired to contribute to the growth of Europe’s most highly valued fintech and your work will reach millions of users.

Engineering is rapidly growing and we are looking for new talent to join our Productivity Tooling team!

What you'll get to do:

  • Provide support to remote users to help them operate within our toolset in the most efficient way.
  • Design and implement efficient, scalable, and secure solutions in our SaaS applications.
  • Identify productivity opportunities across the business and propose third-party or custom tooling solutions that address the need of the users.
  • Automate manual processes whenever possible in a scalable and reliable manner.
  • Create and update knowledge base articles and self-service documentation.
  • Work closely with a variety of teams at Klarna across multiple time zones efficiently and effectively.

To succeed in this role you should have:

  • Experience with general API development with a passion for automation.
  • Experience with software asset management with an emphasis on automating the deployment and revocation of software licenses, managing the procurement of a new SaaS application, and monitoring license utilization. 
  • Experience with integrating and federating SaaS applications. 
  • The ability to scope and implement solutions that balance efficiency against security.

What we can offer you:
Culture - You'll have an opportunity to work with people from 90+ different countries in our English speaking offices.
Learning - We have a learning and development focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation - You’ll receive an attractive salary, pension, and insurance plans, plus we offer all of our employees an opportunity to invest in a RSU program and own a stake of the company. You’ll also receive 30 days annual leave and since we recognize that life is about more than work, we also offer benefits for gym memberships, marathons, and all sorts of activities that promote physical health. We also have generous parental leave (for men and women).

We know diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences. Our teams include women, men, mothers, fathers, the self-taught, the college-educated, and people from all over the world.
We also believe in making contributions back to the open source community. You can find some of our work at
How to apply: Send over your CV or LinkedIn profile in English.

Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.