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Klarna

Lead Front-End Designer, Post-Purchase Communication

Stockholm, Sweden
About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.

About the role


A Lead Front-End Designer combines the key components of both front-end development and designer jobs and lives between the world of pixels and engineering. In this lead role at Klarna you will not only oversee the career growth of your front end designer group, but also be part of one of the multidisciplinary teams in Payment Methods domain who build products and experiences for Klarna customers. Here you will run the design execution (from sketches to code implementation) of the post-purchase communication templates your team owns. You will work closely with Product Managers, Engineers, Product Designers, Analysts, UX Researchers, UX Writers and Marketeers to deliver outstanding customer experiences. You will act as a bridge between the design and engineering worlds, helping to hold the bricks in place.

What you will do:

  • Drive design improvements from discovery to implementation in one of the Payment Methods problem spaces
  • Work closely with Design leadership across different business units at Klarna to develop the design processes and practices for Front-End designers
  • Lead and build a group of Front-End designers, providing guidance on the output, monitoring and facilitating career growth and collaboration
  • Foster an environment of diversity and trust, where Front-End designers can accomplish their best work
  • Successfully implement comms changes into your templating tool(s) from various design sketches, with impeccable fit and finish
  • Identify quality gaps in your templates and propose tangible solution ideas with a strong problem solving mindset and craft excellence 
  • You will test and deploy changes in your comms, creating your own branches and merging them to master
  • You will lead data driven experiments that will tailor and elevate Klarna’s customers experience
  • Contributing to development of design culture at Klarna along with other design leaders

Who you are:

  • 3+ years of relevant design and coding experience in digital products
  • Prior experience in people management
  • Ability to motivate, mentor, recognise strengths in others and help them thrive
  • Excellent communicator
  • You have a strong work ethic, loyalty and commitment
  • Tact and discretion, for dealing with confidential information
  • You understand the UX principles and best practices
  • You are comfortable working with React and Javascript and have a good understanding of the possibilities of front-end development
  • You are data driven and not afraid to take deep dives into technical aspects of a product
  • Have experience in working with multi-disciplinary teams in iterative product development cycles
  • Have a good understanding and showcase of product thinking, storytelling and design craft
  • You can identify when to optimize for speed and when to seek for quality and hone into the details
  • Excellent attention to detail, self-motivated and autonomous 
  • Experience working in Figma, Miro, Splunk or Datadog is a plus 
  • You have a portfolio with your programming work (on public or private platforms) and/or a portfolio with some of your best designs
How to apply

Send over a CV in English. We recommend you submit your application as soon as possible as selection and interviews are held continually.

We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level.

Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.

Interested in this position?

Apply now

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