We are looking for an incredible Technical CRM Manager to join our fast growing HQ in Berlin.
audibene / hear.com is the fastest-growing audiology care company ever and a profitable global HealthTech with origins in Europe. We are driven by our belief that every person should hear well to live well. With our unique digital business model, we have changed the way hearing care is provided.
Since starting our journey in 2012, we have helped over 100,000 customers get on the path to better hearing. In just 8 years we have grown our team from 2 to over 1,500 people. We work hard and play hard in 10 international locations from Denver to Seoul.
Marketing and Tech are the heart of audibene. We leverage advanced technology to aggregate and streamline all aspects of our marketing process. We need an inspiring Tech CRM / SFMC expert to drive innovation in Marketing.
You will:
- Creation, maintenance and execution of campaigns, journeys, automations and processes
- Design and document technical CRM solutions based on business needs (including email, SMS and API connections)
- Daily administration, troubleshooting and technical support for the salesforce org
- Responsible for the effective run and ongoing support of the CRM integration platform based on Microsoft SQL data base
- Maintenance of users, profiles, roles and permission sets
- Train new and existing users on system functionality
You bring:
- Strong technical understanding of business and marketing processes
- Experienced in technical administration of CRM systems
- Salesforce Marketing Cloud (SFMC) even better :)
- Strong understanding of SQL, JavaScript, SSJS and HTML
- Close attention to detail and excellent analytical skills, able to explain complicated procedures
- Ability to quickly identify and integrate more efficient workflows and processes, find and fix errors
Why audibene:
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Change lives and see the real world impact of what you do!
- Join an international, growing company and constantly solve new challenges
- €2k annual educational budget to learn new skills in areas that excite you
- We are more than 50 nationalities and we speak more than 20 languages
- We believe in the so-called Work-Dog-Balance, your best friend is more than welcome
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Gym discounts and loft office in Prenzlauer Berg with a roof terrace
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Flexible working hours, work from home when you want!
- We love to spend time together on regular company sponsored team events, parties and annual trips!
