Senior User Experience Researcher (f/m/x)

YOUR RESPONSIBILITIES

• You take over ownership of a product helping thousands of users in their daily life by being their advocate inside Comtravo.
• You lead on designing, planning, and conducting the user research process from developing user recruitment through to test moderation, analysis, and reporting.
• You model insights gained from user research into artifacts to enhance organizational understanding of our users – such as personas and user journey maps - and communicate these to the rest of the organization.
• You collaborate closely with Designers, Product Managers, Engineers, and other stakeholders to turn user data into actionable requirements that feed into Product strategy.
• You help to create a regular cadence of user research by ensuring we have a pool of participants, a standard methodology, and create a research repository.
• You facilitate discovery workshops with internal and external stakeholders to define opportunities within our product.
• You promote user-centered design principles and best practices across the organization.

YOUR PROFILE

• You have 4+ years of relevant work experience, including experience integrating user research into product designs and design practices. 
• You possess a thorough knowledge of managing, executing, and analyzing both quantitative and/or qualitative research methods.
• You are obsessed with understanding the needs of our users in a quantitative and analytical way – with a proven record of driving change through UX Research.
• You are a Self Starter, who is able to act autonomously and burn with passion for the field of UX Research.
• You have experience working with research agencies and vendors and conducting research in international markets.
• Excellent presentation skills for delivering insights and evangelizing research.
• You are a team player who is used to agile work within cross-functional development teams and comfortable with aligning with all types of stakeholders.
• You have a solid understanding of user interface/user interaction design principles and current web and mobile interaction patterns.
• You are passionate about travel and tourism.
• You have excellent written and verbal communication skills in German (must) and English.
• A Bachelor's or Master's degree in HCI, Cognitive Science, Experimental Psychology, Visual Communications, Design, or a related field would be a plus.

WHAT WE OFFER

• An exciting job in a High-Tech scale-up in Berlin, the Silicon Valley of Europe
• 30 days of vacation and the possibility to work flexibly up to four weeks outside of Germany
• Flexible working hours & home office options
• Competitive salary and variable compensation schemes
• Attractive benefits for flights and hotels for your personal travels
• Corporate discounts with external partners
• Access to a great network of entrepreneurs in Berlin and some of the best travel & B2B investors in Europe
• Deep knowledge in scale-ups and influence the development of the company
• Transparency with flat hierarchies where every person is highly valued
• A loft office in the heart of Berlin with everything you need (e.g. free fruits, snacks & drinks)