Working Student Customer Success (f/m/x)

About us

Vision, motivation and professionalism. Creativity and trust. Love for our planet. All this unites our currently almost 100 colleagues. We will be the world's first mobility provider to introduce an electric car with solar integration in series production to the market: the Sion. For the environment. For our children. And because it's really high time!

Your Tasks

  • You are in direct contact with the people who are enthusiastic about the Sion and Sono Motors
  • You are the contact person for all inquiries by email and telephone
  • You will help to create templates for customer communication
  • At the same time, you always have the opportunity to contribute your own ideas and actively help shape customer communication

Our Requirements

  • We need your passion for individual customer service, e-mobility and environmental sustainability
  • You also have a strong service orientation and can keep a cool head even in difficult communication situations
  • You are very confident in German spelling and in formulating texts
  • Very good German and English skills are an absolute must. Further language skills are welcome
  • You are reliable and motivated to gain work experience in a young, innovative and sustainable company

What to expect

  • A visionary team in a rapidly growing, young company
  • No deadlocked processes and hierarchies, but a lot of courage to create a future mobility provider
  • A culture of appreciation, in which we celebrate successes as well as mistakes
  • Flexible working hours
  • An open, modern office with little paper but Trello & Slack instead
  • A professional yet humorous working atmosphere and a steep learning curve