Working Student - Technical Account Management (f/m/d)

About us

INNOVATION HAPPENS HERE

It is sometimes hectic, very exciting, and always fun! Every day, you will find yourself facing different challenges, learning new things, working on cutting-edge technology, and building cool, high tech products.
Are you excited to build things that matter within an organization that’s pushing the boundaries of 3D mapping and computer vision? We have some of the world's leading experts in computer vision, image processing, and 3D mapping, and we work side by side with academia to advance these fields. Join the team that’s making it all happen.
At the end of the day, you’ll have a great sense of accomplishment, having contributed to building something completely innovative at the frontier of today's technology.

WHAT WE OFFER

  • Take the chance to build & influence the performance of our high tech products instead of “only” running analyses or of doing “plain” software development
  • Use top notch IT equipment, including Bose headphones
  • Work closely with passionate, international & highly talented colleagues in a casual environment with flexible working hours
  • Find us in the heart of Munich, close to Stiglmaierplatz with great cafes, shops and subway around
  • Join your NavVis colleagues and continuously grow your biz/tech skills with courses from our internal “NavVis University” which brings you topics from expert internal & external trainers
  • Strong teams are built on strong bonds. Join us for bi-monthly BrownBag lunches, regular team-building activities, self-organized employee activities (sky is the limit on these!) and annual team off-sites
  • Take care of your well-being at work and enjoy our fully stocked kitchen with an original Italian coffee machine & all kinds of cereals and fruits


  

NavVis bridges the gap between the physical and digital world. With market-leading products like NavVis M6, NavVis VLX, and NavVis IndoorViewer, we empower our customers to capture and share the built environment as photorealistic digital twins.

Operating from offices in Munich, New York, and Shanghai, we employ over 200 people from more than 40 countries. Our company culture comprises people from all walks of life, including technologists, photographers, yoga practitioners, video gamers, runners, musicians, and more.

We're searching for a working student to join our Customer Experience Team team.  Would you like to work as part of a diverse team, improve your technical account management skills, and contribute to our company goals? Then we want to hear from you!

You will work on:

  • Becoming a Subject Matter Expert on NavVis hardware and software products. 
  • Identifying and escalating improvements for our products in close cooperation with our product teams
  • Manage NavVis IndoorViewer instances in the cloud, internally and externally
  • Support on Post-processing and Quality Assurance of data for mapping projects
  • Supporting Technical Account Manager with training delivery to NavVis customers
  • Maintaining NavVis internal hardware demo units
  • Helping with the onboarding process for new customers

You have:

  • Technical aptitude and the ability to pick up new technology quickly
  • Fantastic communication and listening skills and a passion for talking to customers all day, every day
  • The ability to explain complex topics in easy to understand and concise language
  • Fun and confidence connecting with a variety of clients from blue-chip enterprises to SMEs
  • Ability to juggle a variety of tasks without lowering the bar on quality
  • Strong problem-solving abilities
  • Fluency in English, German or Mandarin is a plus
  • Ambition, eagerness and the will to learn and improve upon your own skills