Working Student IT Support heycar Group (m/f/d)

We are heycar Group.

heycar wants to change the way customers find and buy their next car. We are a fast-growing start-up in the center of Berlin that strives to break up the car buying market. We do this by explicitly focusing on vehicle, dealer, and service quality. We are heavily user-centric and invest in applying cutting-edge technologies in order to become a leader in our space. We have established an independent, agile, and deeply entrepreneurial culture whilst being backed by major automotive players. Our team of highly motivated digital experts is embracing the opportunity of challenging our market’s status quo. 

In the heycar group we take care of our market organizations in the UK, Spain and Germany and work on the roll out of heycar into new markets. We are backed by some of the biggest player in the automotive industry. We are looking for entrepreneurial self-starters who want to change the way people buy and use mobility services.

 

Who we are looking for.

  • You are a student of computer science, informatics, IT or a similar field
  • You are familiar with Windows, MacOS, Office 365, Confluence & JIRA and you have good knowledge of hardware, software and network technologies
  • You have high quality standards for your own work and a strong service orientation
  • You are characterised by excellent organisational skills, negotiation skills and self-initiative
  • You enjoy teamwork and have an open personality
  • You have good written and spoken English skills; German would be a plus

 

What you will do.

  • You are the first contact person for incoming IT-Support requests
  • You proactively help and support Users with the operation of their IT Equipment and applications
  • You are responsible for the setup, maintenance, and support of client systems (Windows, MacOS), peripheral devices and other IT equipment (e.g., mobile devices, meeting rooms, printers)
  • Support is provided personally onsite or (due to Covid) remotely using our ticket system
  • You will identify IT problems and work out solutions in the area of operating systems, software, peripherals, mobile devices, WLAN, VPN and MS Office
  • You will maintain the IT documentation and the inventory of IT devices

 

What we have to offer.

  • The best mix between corporate and start-up culture 
  • An experienced international team of brand and start-up pros who truly make a difference 
  • Working with state-of-the-art technology 
  • Modern office design with a huge roof terrace in the heart of Wedding - 30 seconds from the Leopoldplatz tube stop (we timed it)
  • Online pilates sessions, mental health support with our partner nilo.health, virtual team events and DIY home projects during the pandemic
  • Friday drinks, doing sports together, team lunch and much more 
  • A wide selection of beverages (healthy and not so healthy), snacks (only not so healthy) and fruit

 

How does that sound to you?

Are you interested in helping to shape the mobility market of tomorrow? If so, we look forward to hearing from you! Your contact person is Esther Schneider.