Working Student Customer Service (m/f/d)

About us

Enabling Better Organizations.

Personio is a fast growing HR SaaS start-up based in Munich. It offers a holistic HR and applicant management software designed for companies with 10 to 1000 employees. Personio plays a critical role in making the day-to-day operations of more than 700 HR teams more efficient and transparent. We are a bunch of fun, international people striving to build the leading one-stop HR platform in Europe.

The Role

At Personio, Customer Success is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Success follows the mission to maximize customer value in our everyday business. As part of this team, you enable our customers to understand the product, give feedback, encourage their growth, and make their people processes more successful. Join and become part of our exciting journey!

Here are some of the things that you would be working on:
  • Support in the maintenance and correction of customer data
  • Support in the implementation of customer campaigns in terms of communication and scheduling with customers
  • Documentation, Reporting und Evaluation of campaign results

What you need to succeed

  • Good knowledge of Excel and Google Sheets
  • Good communication skills
  • Very good German (C2) and good English (B2)
  • Admiring problems is not yours. You prefer to approach them actively and find a solution
  • Diligent and independent working method
  • Current enrollment within any field of studies

Why Personio

  • Awesome team from all over the world

  • Your chance to play a decisive role in shaping a company in its rapid growth

  • A creative working environment and short decision-making paths

  • Regular team events, e.g. raft trips on the Isar, ski trips, visits to the Oktoberfest and much more

  • Stylish open office space in the heart of Munich (near Hauptbahnhof) - Coffee, Mate, Fruits, and Muesli are provided by us

  • Choice between a lightning-fast UNU E-Scooter as a “company car” or a subsidized Qualitrain membership for 25€ per month

  • Find your best way to work with office-led, remote-friendly PersonioFlex! We offer a roughly 50% remote, 50% in-office working framework to suit your needs.

You can find more information and impressions here: