About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.
About the role
You’ll be part of the multidisciplinary team that builds and runs Klarna Docs, Klarna’s public documentation portal. You’ll contribute to shaping the tone, structure and content quality of Klarna’s technical product documentation to deliver great merchant, partner and developer experiences.
What you will do
You’ll play an important role in delivering and maintaining world-class technical product documentation to current and prospective merchants and partners. You’ll also maintain ownership of the cultural changes to keep a high level of innovation and timely execution.
As our technical writer, you’ll be working closely with many diverse parts of the organization to help drive initiatives, support cultural shifts, and consult teams on best practices. You’ll educate your colleagues, provide seed content, and collaborate closely with our content delivery manager to build an efficient and timely content pipeline.
You’ll explore a multitude of products and infrastructure, and contribute to mapping and documenting a consistent view and narrative.
Some of the technologies and platforms you would be working with: JavaScript, Typescript, Docker, Jenkins, Markdown, Bash, Git, Swagger / Open API specs for REST API documentation and the Atlassian suite of products.
Who you are
You’re passionate about your job and enjoy a fast paced international working environment. You strive to go above and beyond to deliver great results! At Klarna we embrace change, so we want you to challenge the status quo and be persistent.
You’re also a good communicator, able to work closely with teams in helping them deliver well-documented, quality products.
You have experience in documenting technical solutions, and you’re up-to-date with current technical writing trends that share our passion for building great products using proven engineering practices.
We are looking for positive and passionate people who will put teamwork and collaboration above all else.