Passionate to eat better and grow their own, Infarm was founded in Berlin in 2013 by Osnat Michaeli and the brothers Erez and Guy Galonska. With the aim to share the goodness of own-grown produce with everyone, they developed a smart modular farming system, that allows distribution of farms throughout the urban environment, growing fresh produce in any available space and fulfilling any market demand.
Today, with cutting edge R&D, patented technologies, and a leading multi-disciplinary team, Infarm is growing a global farming network helping cities become self-sufficient in their food production while significantly improving the safety, quality, and environmental footprint of our food.
Be part of the Infarm (r)evolution and help people to take back ownership of their food.
Who You Are:
- You're excited about our vision to reshape the food industry.
- You believe diversity, collaboration and teamwork are key drivers for success.
- You thrive in an environment where you can take ownership and solve hard problems.
- You love a challenge and want to do well while doing good.
- You want to expand your horizons and grow with us as we grow.
- You are technically oriented and enjoy solving problems.
- You take your responsibilities seriously and feel that IT is a core part of any company
- You are continuously learning new things and keeping up to date with new technology and best practices.
- You like the idea of working in a rapidly growing scale up environment.
As part of the central IT team, leading the Systems Administration part you will be responsible for overall management of this aspect of the IT landscape globally. You will take ownership of the company wide software solutions in place, develop and improve on them as well as take a critical look at the tech stack to reduce the number of overlapping services and optimize our SaaS portfolio.
- Minimum 5-8 years’ experience in the field of Windows Servers and IT infrastructure.
- Good communication, collaboration and interaction skills
- Excellent problem-solving and multitasking skills
- Very good technical and soft skills to manage customer support experience
- Must be team player with quality of ownership and accountability to drive IT tasks independently and assist team to achieve the goal
- Ability to interface and communicate effectively with end-users, peers, senior management, vendors and team members in different geo locations
Responsibilities: -
- Day to day management and support on variety of SaaS applications
- Evaluate new applications based on requests and operational needs.
- Work together with different stakeholders such as HR, Finance, Legal, Security.
- Ensure all services are running smoothly and processes are optimized.
- Work closely together with the IT teams on common projects and ensure the continuation and improvement of the IT landscape at Infarm.
- Work together with vendors on new and old contract, improve and optimize the same
- Modify and further develop areas such as MDM based on requirements from legal & security as well as feedback from employees.
- Scale, Establish & Optimize Technology & processes in Hyper growth environment.
- Grow the tech stack of the IT team as and when needed.
- Keep yourself and the team updated on related topics, including emerging technologies, industry best practices, and regulatory/compliance-related concerns.
- Act as an escalation point for our Service Delivery team as well as assist with support
Desired Technical Skills
- Google Workplace, Gmail, GSuite, MDM and related components
- Profound knowledge of Mobile Device Management solutions, preferably Microsoft Endpoint Manager, Jamf, and Google MDM.
- Proficiency with Windows and macOS as well as Android and iOS.
- Experience with administering cloud-based identity management solutions.
- Familiar with providing end-user remote support.
- Google Workspace, Atlassian services (Confluence, Jira Software and Jira Service Management) and Microsoft.
- Windows Server, VMware, RedHat Linux, Cisco UCS
- Strong troubleshooting skills on Desktop, Laptop, Printers, Tablets, Mobile and Audio /Video conference devices
- Experience on Server \ Storage (Dell\IBM\HP\Lenovo)
- Windows Domain, Web based applications, site management like A records, DNS.
- Architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units
- Active Directory, Azure, Cloud system management, DHCP, DNS, Office365 E3/E5, , MS Enterprise Mobility + Security E3, Intune
- Azure Portal Hand on experience in IaaS/PaaS/Key vaults/Certificate for designing, managing, new implementation for business website integration on PaaS with SQL/MySQL integration.
- Azure portal usage monitoring and optimizing for cost saving.
- Patch management experience on product line SCCM/BigFix etc. for software distribution deployment for End user’s system\server with proper change request management process & supporting global team for day to day queries.
- Working experience on On Prem and Cloud Server Backup / restoration process with exposure on product like Acronis Cyber
- Working Knowledge of tools such as Nagios, syslog, desktop remote support, IBM Bigfix, MDM, Intune, JIRA
- Windows Server administration, working knowledge of VMware Esxi (Vcenter, DRS, HA, Upgrade), performing firmware upgrade activity for server/storage periodically
- Collaborate in assessing current and expected Windows infrastructure needs, configuration, maintenance, optimization, and documentation of Windows infrastructure.
- New Server infrastructure solution designing / finalizing BOM with vendor
- At least one Help Desk Software i.e. JIRA/BMC remedy/ServiceNow /Manage engine
- Anti Virus systems such as Microsoft Defender/Symantec/TrendMicro
- Creation of AntiVirus related policy, managing/monitoring alerts from the same and resolving issues.
- Experience of working with IT security to implement SIEM, SOC , VAPT, Thread Identify and mitigation.
- Development Monthly measurable , performance dashboard for self and team
- Periodical meeting with director on KPI Slides preparation
- License management for various application and contract management
- Working knowledge on fixing windows/VMware vulnerability fixtures for platform level with application team engagement for application vulnerabilities for collaboration for closure with testing and production movement.
- Perform daily checklist task for hardware and software, health of systems, technical documentation, performance monitoring and systems availability
- Ready to stretch and work on extending working hours and weekends as tech infra demands that
Good to have
- Understanding of Network such as LAN, WLAN, WAN, voice, network security
- Knowledge on firewall, router, switches and communication links
- Understanding on Corp security standards, configuration and policies
- Experience with hands-on scripting (PowerShell) for building automation is a plus.
- In-depth knowledge of network administration.
- Be curious to try new software solutions.
- Work experience in a hyper growth environment is a plus.
Qualifications: Bachelor's degree in Science , Computer or comparable.
Certifications Desired : MCSE or similar
Competencies
- High level of troubleshooting and analytical skills.
- Ability to work independently and prioritize tasks in a fast-paced working environment.
- Excellent communication skills in English.
- Planning and Decision Making
- Strong project management and ITIL process experience
- Ownership and Result Orientation
- Team and Resource management
- Supporting Change and Organizational Goals
- Understanding of Risk, BCP and DR
- Managing Stress and ambiguity
- Time Management
- Critical Thinking
- Innovation
What we offer
- Take opportunities: Join Infarm as we expand across the globe and change the future of farming
- Drive Impact: Be a true partner to the business, working closely with top-level managers
- Accelerate Growth: A friendly work environment with a diverse group of motivated, talented, and visionary colleagues
- Stay up-to-date: Regular global & regional All-hands meetings and Lunch & Learn sessions
- Meet your colleagues: Join our employee resource groups or (virtual) company activities
- Take some time off: 30 days of annual paid time off, and an extra day off on your birthday
- Be well: 24/7 professional counselling and various internal Health & Wellness initiatives (Yoga, Diet & Nutrition, and many more)
- Travel to Work: Free monthly BVG ticket and subsidized Swapfiets Bike Program
- Enjoy your meal: Choose between subsidized meal vouchers or a free onsite lunch, and additional snacks & drinks
- Save Up: Subscribe to your corporate pension scheme and look out for corporate discounts with more than 800 brands
Infarm is an equal opportunity employer. We strive to grow an inclusive environment, where everyone can thrive, regardless of your background and circumstances. We nurture diversity because we appreciate the uniqueness and differences between people. Each employee’s distinctive experiences, perspectives, and viewpoints helps us build a resilient environment, where we can all learn, grow, and create great things together. All applicants are given equal opportunity regardless of age, gender identity or expression, language, disability, ethnic origin, national origin, religion, belief, culture, socio-economic status, or sexual orientation.
