Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.
Are you passionate about service, communication and data analysis? Are you an engaged problem solver who loves to help other people grow in their role? Do you love working towards KPIs and improvement opportunities? Sounds like you? Great, keep on reading as we have the perfect opportunity for you. We are looking for a fluent German speaker to join the Quality DACH team in an expert role.
As a Quality Expert you are at the heart of our mission and you will need to be both hands-on with projects as well as experienced with higher-level strategies to develop team competences. You are ready to lead your team and stakeholders through exciting times of change by coaching and engaging them in everyday quality quests.
At Quality DACH we drive consumer satisfaction by being the local experts in consumer-facing interactions. We leverage market data analysis and quality standards to provide strategic insight and innovative solutions for the DACH market. Overall, we work within the framework defined for quality globally.
Please apply as soon as possible since selection and interviews are held continuously.
Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.