As a Support Lead you will be responsible for fostering an incredible client experience, delivering a WOW support experience from the moment they get in touch with us or perhaps, even exceeding expectations by getting in touch with them. You will do this by supervising a team of Team Leaders, who each lead a team of agents. We feel truly responsible for our customers, and support has a strategical role at the company.
To achieve this you must be:
Work zone: Santiago, Chile.
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.
Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.