Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.
About the role
As an agent working with Klarna’s banking products, you will be responsible for shaping the successful future of Klarna's approach to revolutionise banking products and services. You will be supporting our customers with their queries and ensure that all quality aspects are met. In addition to identifying and resolving problems, you will be working closely with the Consumer Banking department and Product teams to further improve our offering.