Service Delivery Specialist - Office Support

About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 200,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 3500+ employees from 90 nationalities.

You only get a chance to make a good first impression - which is why our Support team plays an important role when it comes to building our brand and maintaining the culture here at Klarna! Support Now Services is responsible for administrative tasks, hosting, booking meetings, lunches, etc. The primary goal is to provide exceptional service to colleagues and external clients / customers.

Being a part of Support Now Services, your mission is to deliver excellent service at all times. This includes a warm welcome, helpfulness and making sure they feel secure with our service. People will come to you with all kinds of issues, externally, and even though you might not always be the person to fix it you will definitely know who can. You will be the glue that keeps the Klarna engine running and people will look to you for answers.

You are an enthusiastic and happy individual who loves to interact with people. You are dependable and get a kick out of helping others. You also have the ability to light up a room and at the same to like when things are structured and organized. While your administrative skills are great and you appreciate creating order out of chaos, it will be your solution-oriented mindset that sets you apart from other candidates. You
do not find problems, you find solutions and you do so with a smile. You need to have excellent communication skills in Swedish and English.

We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden’s fastest growing companies, you will play an important role in taking Klarna to the next level.

We recommend you to apply as soon as possible, selection and interviews are held continuously.

Stockholm, Sweden