Senior Salesforce Specialist - Service Cloud
We are looking for a motivated certified Salesforce Service Cloud specialist to work as an integral part of our Global CRM Team and will be working on a project basis in a multi-disciplinary team engaged in a wide range of Salesforce.com projects.
You will work in an international team of administrators ,consultants and developers to ensure that all Cloud Services (Salesforce Service Cloud, Contact Centers ,Digital Engagement ) are working according to our global business needs. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
The successful candidate will have a record of success in improving processes and adoption using Sales Cloud, Service Cloud and Force.com platform. However, the main focus for this opening is Salesforce Service Cloud, but we are also working with Sales Cloud, Marketing Cloud,Tableau CRM , Community cloud. You should ideally also be familiar with basic testing concepts (QA) and deployment procedures.
The Salesforce Service Cloud specialist will work closely with functional leaders, organizational units, and subject matter experts to identify and deploy new business processes including business areas of SumUp.
This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution. Specifically, this role helps guide teams to successfully deliver the Salesforce-centric projects.
What you’ll do
You’ll be great for this position if
The following requirements are a big plus for us:
Why you should join SumUp
At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants.
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.