Klarna strives to become the world’s favorite way to shop and buy. Online shopping, payments, and banking are rapidly changing and at Klarna we are re-imagining how they all play together in our customers’ lives. We are obsessed with making the lives of millions of consumers more convenient, simple, and delightful.
We’re now looking for a Product Manager on Klarna’s Comms Studio team to help create a dynamic, unified Payment Methods post-purchase communications journey by reducing complexity and elevating the experience through a standardized consumer offering. The purpose of these communications is to inform the customer of their purchase details, payment plan when a payment is due, and when it has gone through successfully (or if it is a missed payment). You will manage a team of Engineers, Designers, Analysts, and Data Scientists that provides tools and resources to simplify, unify and speed up the scale and implementation of post-purchase communications at Klarna (productifying the journey).