Senior Operations Manager (m/f/d) @ FERNARZT

Our Vision: We envision a society with best possible care, enabled by human-centric digitalsolutions.

Our Mission: We are building companies to drive digitalization of healthcare & medicine.

Our background: We are part of the IONIQ Group that since 2011 has founded more than 20 Digital companies and created more than 1.200 jobs in highly regulated industries like Financial services. is a telemedicine platform that enables patients to manage their health and toaccess online treatments at any time.

Join our unique team as Senior Operations Manager (m/f/d)  – and digitalize healthcare with us.


  • Create, optimize and track processes to ensure an efficient workflow at Fernarzt
  • Work closely with the Management, Marketing, Product, and Tech team and become the Go-To-Person regarding all process-related topics 
  • Manage - together with our Business Development team - diverse tasks and projects
  • Build and lead our new Customer Services Team 
  • Analyze the market, select new treatments and steer the product implementation process
  • Manage the different parties (doctors, pharmacies, etc.) involved in the treatment to create a unique patient experience


  • At least 3 years of professional experience in customer care, business development, marketing, operations, finance or a similar field
  • Bachelor’s or Master’s degree, preferably in Economics, Management, International Business, Supply Chain Management or Marketing
  • Thinking in structures and processes is your strength
  • Ready to handle multiple tasks at the same time, prioritize yourself and coordinate others
  • Very strong analytical and solution-oriented mindset in combination with a hands-on mentality
  • Outstanding communication skills (fluent in German and English)


  • You are highly self-motivated to deliver outstanding performance
  • You take strong and proactive ownership
  • You are solution-oriented with clear focus and prioritization skills
  • You have attention for detail
  • You are willing to go beyond your expertise and learn constantly
  • You are reliable, trustworthy, and act professionally
  • You are a team player and it’s fun working with you
Expect an exciting environment – with real impact, a great team, and strong personal development.  Just submit your CV and all relevant documents. We're looking forward to meeting you! Interested? - Submit your CV along with your relevant working documents online.