Senior Inside Sales Specialist

About us

ZAGENO was founded in 2015, ZAGENO is eliminating bottlenecks to breakthrough science and research through curated connections linking scientists and their institutions’ procurement offices with leading life science vendors. World-renowned academic and government research facilities, global pharmaceutical companies, and biotechs large and small are already users of our unique online biotech marketplace, currently comprising more than three million products.

What do we do?

  1. We help scientists choose the optimal laboratory kits and materials for each unique experiment setup.
  2. We make purchasing transactions more efficient for both buyers and sellers.
  3. For our vendor partners, we provide a valuable, expanded sales channel.
Our growing ZAGENO team of 60 in Cambridge, USA, and Berlin, Germany, includes experts in science, e-commerce, systems integration, and customer support to enable smarter, faster processes — allowing more time and resources for value-added science and better research results. Find out more on

Come join us

We are looking for an Account Manager who will help us build and manage relationships with top-tier clients and maximize sales opportunities through expansion of current customers.  
As a B2B marketplace, we acquire and serve scientists & purchasers by empowering them to identify optimal products among all vendors, handling their orders, optimizing purchasing processes and delivering best customer services. We are searching for an outstanding individual to acquire scientists & purchasers for our marketplace, develop existing accounts in close collaboration with the entire sales team and the Chief Revenue Officer.

Your Tasks

  • Own and achieve monthly sales (Gross Merchandise Revenue) targets
  • Sell solutions and services to new & existing customers by outbound telephone calls
  • Prepare and deliver online demonstrations of business solutions to prospective customers (scientists & purchasing)
  • Develop customer relationships and identify new opportunities to deliver the Zageno solution
  • Perform customer account analyses, set targets, and translate into sales planning
  • Collaborate with other commercial functions – platform promoters, integration, marketing, content, technology, founders – to drive our collective success
  • Report directly to one of the co-founders

Your Profile

  • 3+ years of experience inside of digital sales, e.g., SAAS, B2B customer acquisition, and business development
  • Proven track record of strong revenue growth, account acquisition, and development
  • Ability to close deals and negotiate beneficial terms with senior management
  • Develop international inside sales acquisition & development strategy
  • Build and lead a team of inside sales specialists
  • Design and implement internal business processes
  • Ideally industry experience in a pharmaceutical or biotechnology environment
  • Competitive commercial driven mindset
  • Experience working in very international work environments
  • Highly proficient in both spoken and written English
  • Biology experience not a requirement

Your Benefits

  • Working on a meaningful long-term challenge with high impact worldwide
  • A professional & dynamic team with a global vision & mindset
  • Freedom to shape – use your creativity and experience to the max
  • Budget to work with the best possible tools & equipment
  • A challenging, international and exciting working environment with a `get it done` attitude!
  • Very competitive compensation, benefits & share package
  • A great office space in 'WeWork'  (Downtown Boston)