About the opportunity
We are seeking an experienced Senior Change Management and Internal Communications Lead to join N26’s Global Communications Team.
Our team is made up of industry specialists of 7 nationalities based across Europe and the US, responsible for both internal and external communications for N26 across our international offices.
This individual will be responsible for building and executing an internal communications strategy for N26, working with leaders and managers across the business to build connection, belonging and engagement across our 1,500-strong international workforce as our business continues to grow, scale and evolve.
In this role, you will:
- Define and execute a long-term internal communications strategy as well as creative and dynamic employee engagement campaigns
- Conceptualize and deliver key internal communications projects and initiatives to inform, engage and inspire our diverse global workforce across all markets
- Work closely with the executive leadership team to engage employees around our company culture and values and support them in engaging with and communicating to their teams
- Oversee, evaluate and optimize N26’s internal communications channels to evolve as we grow as an organization
- Steer the communications approach for key moments of change and transformation across the organization
- Champion communication best practices by creating toolkits, comms resources and training modules, partnering with leaders and managers in the organization to inform and engage their teams effectively
- Build a culture of open feedback, diversity and inclusion across the company
- Establish close and trusted relationships with both employees and members of the executive leadership team from across the N26 business as a key point of contact for internal communications
- Collaborate closely with our external communications teams to align key communications priorities and relevant messaging
What you need to be successful:
Background:
- Completed Bachelor degree studies in a relevant domain, eg. Communications, Business Management, Human Resources, Social Sciences or related
- 8+ years of experience in internal communications or change management, managing an internal communications function in a multinational organization
Skills:
- Strong stakeholder manager able to influence and advise at a senior level
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Excellent written and verbal communication skills in English, other languages a plus
- Strong organizational and project management skills
- Ability to demonstrate sound judgment and be able to deal with ambiguity and handle sensitive situations
- Adaptable and flexible leader that is quick to assess and adjust to change with a solutions-minded approach
- Digital native with experience in managing communications to a large and diverse audience across multiple channels and platforms
- Proven track record in translating business strategy and vision into easily understandable and effective employee communications
- Experience and qualification in change management & change communications
- Working experience in Germany a plus
Traits:
- Active and empathetic listener
- Collaborative and solutions-focused mindset
- Strong bias for action
- Give and receive open, direct and timely feedback
Who we are
N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.
We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
Founded in 2013, N26 now has 7 million customers in 25 markets. Our talented team works across 8 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna, New York and São Paulo.
Sound good? Apply now for this position.
N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.
