sennder is a European digital freight forwarder looking for a Senior Account Operations Manager to join our Account Operations team. The role is based out of the Berlin office and will report to one of the team leads. Do you want to help us shape the future of the logistics industry?
We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture. Just be yourself and maybe you’ll bring something valuable to the role we didn't initially think of.
ABOUT THE ROLE
If you’re passionate about taking yourself, sennder, and the logistics industry to the next level, curious, and driven by solving puzzles and influencing how we reach our business goals, then you might be who we’re looking for. What others may consider uncertainty, you see as an opportunity to learn and be proactive, while being a team player and understanding how your personal development intersects with the company’s growth.
As a Senior Account Operations Manager you’ll work on interesting responsibilities like the management of day-to-day operations, real-time escalations, quality and identifying upsell opportunities, ultimately ensuring a successful collaboration between sennder and our partners.
You’ll be collaborating closely with Carrier Managers and other cross-functional teams to develop and nourish relationships with and the operations of your own account portfolio consisting of Enterprise, MidCap and SME shippers.
IN THIS ROLE YOU WILL ...
PREFERABLY YOU HAVE ...
WHAT YOU CAN EXPECT
sennder is Europe’s leading digital freight forwarder at the intersection of where technology meets logistics. Through our proprietary transportation operating system, built by our in-house tech teams, we not only connect shippers to our fleet of thousands of trucks, but also improve how they move products in sustainable, cost-efficient, and transparent ways - making the logistics industry fit for the future. In a traditional industry, we’re growing and moving fast to digitally automate all road logistics processes.
You can be part of one of Europe’s latest growth stories as we fast-forward road logistics into digitalization.
Get to know us, our culture, green business, funding history, and more on our blog here.
At sennder we want to maximize the individual’s potential for all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit, respect, and kindness to build trusted relationships across teams. Learn more on our career site.
Please send your application in English and help us reduce negative unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV. We only want to know the merits on which you’d be great for this role.
If you have any questions or problems please reach out to us at firstname.lastname@example.org. We do not accept applications via email.