Salesforce Administrator

About the opportunity

Contentful is growing faster than ever, and we are looking for a motivated Salesforce Administrator who will join our team and play a key role in a business systems team in charge of our salesforce instance. 

Salesforce is a backbone of our business operations and as a Salesforce Administrator you will be working with developers and internal stakeholders on developing new and improving existing processes that are audit-proof, while still maintaining a flexible platform.

What to expect?

  • Support of the daily application requirements of the GTM teams
  • Documentation, configuration and administration of Salesforce organization including managed packages (Outreach, ZoomInfo, LeanData, Gainsight, Duplicate Check etc.), user administration, security, user-defined objects, routing rules, approval processes, page layouts and validation rules
  • Improvement of the data quality in the Salesforce instances with regard to the end-to-end processes in the entire company
  • Technical contact for teammates as well as for our specialist departments
  • Training of teams and key users on all process changes within Salesforce CRM, including process documentation
  • Development and preparation of reports in cooperation with the specialist departments

What you need to be successful?

  • You have at least 5+ years working experience as a Salesforce Administrator or Consultant
  • You have ability to give optimal solutions to the business requirements on the basis of best practices and using standard features of Salesforce
  • Excellent knowledge of Sales Cloud
  • Excellent knowledge of salesforce security model
  • Experience working in a SaaS company
  • Strong reporting background using standard reporting tools, including the standard reporting functionality of Salesforce (reporting and dashboards)
  • Experience with Salesforce Lightning
  • You have experience in end-user training
  • Excellent communication skills, team spirit and enjoyment of project work as well as the flexibility required for this
  • Experience with Agile methodologies is a plus
  • Experience working with commissions tracking tools is a plus

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital products
  • Health, vision and dental insurance
  • Generous time-off policy that rivals the best companies in tech
  • We set you up for success, equipping you with the latest and greatest hardware
  • Use your personal education budget to improve your skills and grow in your career, with extra days off
  • Plus, Contentful socks! Oh yeah!

Who are we?

Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Spotify, Urban Outfitters, Jack in the Box, The British Museum, Xoom and Lenovo use Contentful to build their mobile and web products, voice controlled apps and more.

We’re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 350 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco, Denver and distributed locations around the world.

“Everyone is welcome here” — it's a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We look forward to your application!

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