About us
Enabling Better Organizations.
Personio is a fast growing HR SaaS start-up based in Munich. It offers a holistic HR and applicant management software designed for companies with 10 to 1000 employees. Personio plays a critical role in making the day-to-day operations of more than 700 HR teams more efficient and transparent. We are a bunch of fun, international people striving to build the leading one-stop HR platform in Europe.The Role
At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our company culture and defines the way our customer teams work. As part of the Customer Experience team, you will help our customers understand the product, gather feedbac drive customer growth, and help take HR processes to the next level - the long-term satisfaction of our customers is a significant part of your success!
As a Sales Executive - Customer Growth (m/f/d) in our Customer Growth team, you will be a fundamental part of our growth strategy and responsible for successfully placing Personio Posting Bundles (PPB) in the market and maximizing our recurring revenue. PPB is an integral part of one of our core products at Personio and enables our recruiting customers to post cost-effective job postings. Want to learn more about PPB? Visit our landing page.YOUR KEY IMPACT AREAS
Product Sales Ownership
Driving end-to-end Customer Growth process of Personio Posting Bundles, you will cover the entire sales cycle from education to upselling, adoption and retention
Identifying upsell opportunities, increasing awareness of PPB and conducting product demonstrations
Identifying Needs & Driving Improvement
Approaching our existing customers to further identify needs, barriers, and opportunities. In doing so, you gather insights to improve our PPB product.
Owning the subscription management of existing PPB customers and driving upgrades
Improving our customers' job posting processes and elevating their recruiting efficiency
YOUR LEARNINGS
know-How in HR and recruiting processes as well as organizational structures from startup to SMEs
Expertise, among others in the tools Zendesk, JIRA, Gainsight
Independent and solution-oriented work in a dynamic team
...and of course you will become a Personio expert!
What you need to succeed
You have successfully completed your studies in economics, social sciences or a relevant field with a comparable program
Sales Experience: you have earned successes in sales management in the last 2-4 years (ideally in the software or HR/Recruiting environment)
Product Sales: You understand how to identify upselling opportunities and promote products to customers
Ideally, you have experience with job advertising and know the job advertising industry to be able to communicate best practices to our customers
You have the ability to successfully collaborate and communicate with various teams and stakeholders
You work efficiently and are KPI-driven; you are reliable in delivering high quality results
Why Personio
Aside from our people, culture, and mission, there are a variety of additional benefits that help make Personio a great place to work! Work with us and receive: