Sales Executive - Customer Growth (m/f/d)

About us

Enabling Better Organizations.

Personio is a fast growing HR SaaS start-up based in Munich. It offers a holistic HR and applicant management software designed for companies with 10 to 1000 employees. Personio plays a critical role in making the day-to-day operations of more than 700 HR teams more efficient and transparent. We are a bunch of fun, international people striving to build the leading one-stop HR platform in Europe.

The Role

At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our company culture and defines the way our customer teams work. As part of the Customer Experience team, you will help our customers understand the product, gather feedbac drive customer growth, and help take HR processes to the next level - the long-term satisfaction of our customers is a significant part of your success!

As a Sales Executive - Customer Growth (m/f/d) in our Customer Growth team, you will be a fundamental part of our growth strategy and responsible for successfully placing Personio Posting Bundles (PPB) in the market and maximizing our recurring revenue. PPB is an integral part of one of our core products at Personio and enables our recruiting customers to post cost-effective job postings. Want to learn more about PPB? Visit our landing page.

YOUR KEY IMPACT AREAS

Product Sales Ownership

  • Driving end-to-end Customer Growth process of Personio Posting Bundles, you will cover the entire sales cycle from education to upselling, adoption and retention

  • Identifying upsell opportunities, increasing awareness of PPB and conducting product demonstrations

Identifying Needs & Driving Improvement

  • Approaching our existing customers to further identify needs, barriers, and opportunities. In doing so, you gather insights to improve our PPB product. 

  • Owning the subscription management of existing PPB customers and driving upgrades

  • Improving our customers' job posting processes and elevating their recruiting efficiency

YOUR LEARNINGS

  • know-How in HR and recruiting processes as well as organizational structures from startup to SMEs

  • Expertise, among others in the tools Zendesk, JIRA, Gainsight

  • Independent and solution-oriented work in a dynamic team

...and of course you will become a Personio expert!

What you need to succeed

  • You have successfully completed your studies in economics, social sciences or a relevant field with a comparable program

  • Sales Experience: you have earned successes in sales management in the last 2-4 years (ideally in the software or HR/Recruiting environment)

  • Product Sales: You understand how to identify upselling opportunities and promote products to customers

  • Ideally, you have experience with job advertising and know the job advertising industry to be able to communicate best practices to our customers

  • You have the ability to successfully collaborate and communicate with various teams and stakeholders

  • You work efficiently and are KPI-driven; you are reliable in delivering high quality results

Why Personio

Aside from our people, culture, and mission, there are a variety of additional benefits that help make Personio a great place to work! Work with us and receive:

  • Competitive compensation package that includes salary, benefits, and virtual shares
  • 26 days of paid vacation + 2 days off for Christmas and New Year's Eve (because we love what we do, but we also love vacation!)
  • Inclusive, equal opportunity, and multicultural workplace
  • Annual personal development budget of €1,500 for conferences, courses, books, career coach, etc.
  • High-impact work environment with short decision-making processes
  • Opportunity to invest in your retirement via the Personio Pension Scheme
  • Choose between two mobility options: JobRad® bike or monthly public transportation ticket
  • Subsidised Qualitrain membership gives you access to 90 fitness studios and sports facilities across Munich for €25 per month
  • Regular company and team events like Oktoberfest, ski trips, Christmas parties, and more! (COVID permitting)
  • Find your best way to work with office-led, remote-friendly PersonioFlex! We offer a roughly 50% remote, 50% in-office working framework to suit your needs
  • Mental health support, as we know that mental wellbeing plays a major role in both our personal and professional success. #PersonioCares
  • Two Impact days you can use to have an impact on the environment and society. One day is for an individual project and one for a company-wide initiative! #SocialResponsibility