Senior Applied Scientist

About us

ZAGENO was founded in 2015, ZAGENO is eliminating bottlenecks to breakthrough science and research through curated connections linking scientists and their institutions’ procurement offices with leading life science vendors. World-renowned academic and government research facilities, global pharmaceutical companies, and biotechs large and small are already users of our unique online biotech marketplace, currently comprising more than three million products.

What do we do?

  1. We help scientists choose the optimal laboratory kits and materials for each unique experiment setup.
  2. We make purchasing transactions more efficient for both buyers and sellers.
  3. For our vendor partners, we provide a valuable, expanded sales channel.
Our growing ZAGENO team of 60 in Cambridge, USA, and Berlin, Germany, includes experts in science, e-commerce, systems integration, and customer support to enable smarter, faster processes — allowing more time and resources for value-added science and better research results. Find out more on https://zageno.com

About the Role

We are hiring a Senior Applied Scientist. You will work closely with our sales team to provide technical product knowledge and support during to sales process, focusing on growing revenue and developing new businesses.

You will be a trusted scientific advisor for both internal and external stakeholders. You will own all technical aspects of the pre-sales process and deliver key solutions to our clients. These include leading product demonstrations and presentations, providing technical input into customer proposals, and translating the needs of our customers into tailor-made solutions.
 
The right candidate will come with in-depth knowledge of engineering and life sciences, a passion for sales, and the ability to communicate complex technical concepts clearly and concisely. If you enjoy working with other mission-driven individuals and are looking to make an impact in life sciences, we encourage you to apply.

In this role you will:
  • Responsible for demonstrations of our search functionality utilizing knowledge of scientific content to portray ZAGENO’s expertise in the biotech and pharmaceutical industry
  • Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and ZAGENO
  • Prepare and deliver technical presentations explaining products or services to existing and prospective customers
  • Coordinate closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
  • Contribute to developing efficient strategies to address opportunities for business growth
  • Help in researching and developing new or improving existing features of our product
  • Have the ability to articulate technology and our value proposition to both internal and external stakeholders

About You

  • You have earned a doctorate in a scientific field of study
  • Ability to deliver succinct and powerful customer-focused presentations
  • Strong communication and interpersonal skills
  • Technology savvy, result-oriented, and a problem solver

  • Customer-centric and motivated by providing an excellent customer experience

  • Ability to develop high levels of credibility and professional relationships with customers, peers, and higher management

  • Good understanding of current procurement processes of laboratory supplies and where there is room for improvement

  • Proven Sales experience of laboratory consumables or instrumentation in Life Science is a plus
  • Experience and knowledge of enterprise scientific software solutions is a plus

  • Familiarity with commercial operations in complex sales cycles is a plus


Our Benefits

  • Working for a mission-driven business with a meaningful challenge making a positive impact on the scientific community
  •  A clear growth perspective
  • A professional and dynamic team with a global vision and mindset
  • An exciting, international working environment (we have 45 nationalities!)
  • Competitive compensation
  • A learning and development budget to enable your ambitions to grow 
  • Health benefits - medical, dental, and vision
  • 401K with company match
  • 4 weeks of vacation annually 
  • Commuting and Fitness Benefits
  • A budget to improve your home office environment