Project Management - Field Operations (fixed-contract 6 month) (m/w/d)

we are unu

We believe in cities in which all people are able to embrace the full potential of urban life. This is why we are committed to creating mobility solutions that fully connect people to their city.

unu is an urban mobility brand based in Berlin. Our first product was the unu Scooter Classic, an electric scooter with portable batteries launched in 2014. Our products are sold both directly to consumers and business customers, making them accessible to everyone and resulting in fair prices by eluding dealership costs. In 2020, we launched the second generation of our scooter: The unu Scooter was designed in house and completely re-designed with our partners in Germany. The new scooter offers space for two people, as well as the largest storage space and one of the fastest acceleration values in the electric scooter segment.

After establishing a strong footprint in Germany, Austria and France, we are looking to consolidate our position as one of Europe's leading e-mobility brands. With already more than 70 creative, pragmatic and solution oriented team members, we are now looking for a Project Management - Field Operations to join the team in unu’s headquarter in Berlin for 6 months.

This is where you will make an impact...

  • You will set up the project framework in order to efficiently run multiple field operations activities in the area of maintenance and after-sales service across various geographies.
  • You will lead the project and coordinate all stakeholders involved, both internally and externally. 
  • You will cover upstream activities (customer facing) as well as downstream activities (supplier facing) related to the service operations covered by the project.
  • You will report progress of the project in a synthetic and timely manner

You’ll be perfect for this role when...

  • First of all, you should be passionate about our values (collective courage, curious connection, radical authenticity, simple perfection und creative challenger) and our vision – creating mobility solutions that fully connect people to their city
  • You have successfully run projects in operations in the past.
  • Former work experience in the field of maintenance, customer operations and after-sales with a strong business mindset and focus on efficiency.
  • A strong customer centricity and dedication to customer satisfaction
  • Ability to build processes and workflow ensuring efficient operations roll out
  • Strong communication skills and assertiveness
  • Ability working in a team
  • Structured, results and details oriented working method
  • Hands-on with ability to execute quickly on new challenges within your scope of work
  • English and German are a must-have. French is a plus. 

Why you should join our ride...

  • Join us in our mission to enable people to access the full potential of urban life in one of the most dynamic and fast developing industries!
  • You'll be a part of a highly diverse and vibrant group of people with a strong cultural bond, flat hierarchy, with space for your own ideas in a dynamic, dedicated and motivating environment
  • Not only will you be part of our creative and greatly connected workspace in Kreuzberg but you will also be able to experience contemporary ways of working with flexible working hours and remote friendly options
If this sounds intriguing and you want to join our mission of vision of enabling people to access the full potential of urban life, apply now! 

If you are unsure about meeting all our listed requirements, please still get in touch. Your CV does not define you ‐ we are as interested in your future as your past.

We are looking forward to your application!