Communications Manager - Payments

About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.

We are looking for a bright and enthusiastic global product and payments communications professional to join our communications team to help execute on delivering world-class strategic and creative communication initiatives to bring Klarna’s story to life. The global Klarna communications team is a driven, passionate and fun group of people focused on making Klarna a global brand that is known, respected and loved by consumers, merchants and all relevant stakeholders. We are dedicated and enthusiastic professionals who love being part of the growth journey of one of the most exciting and fastest growing companies in one of the hottest industries right now; fintech.

The role will work together with our product team focused on payments proposition - e.g. Pay in 4, Pay in 30 days - and play a key role in turning complex tech propositions into simple communication to drive Klarna’s product and shopping proposition. This will involve partnering closely with our internal product, marketing, local communications teams, legal and commercial teams as well as drawing on your project management skills to coordinate our product communication in different regions.

What you will do.

  • Develop proactive and reactive communications strategies and day-to-day media handling around payment related initiatives and opportunities touching the business.
  • Build awareness of our payment solutions through media and consumer-facing initiatives that articulate our mission, values and technology.
  • Represent Klarna’s global communications team in strategy and execution discussions with our payments teams to ensure our position is reflected in priorities, and that we have what we need to deliver our communications objectives.
  • Create written content based on developed strategies that can be used in external facing channels such as reports, press releases, blog posts and social media.
  • Work cross-functionally to drive clear narratives around our product vision by building and maintaining strong relationships with internal teams.

Who you are.

  • 4-5 years experience preferably in a high-growth tech, fintech or payments environment.
  • Experience in product communication as well as have a background in financial services.
  • Excellent written and verbal communication skills in English.
  • Strong organizational, project management, and analytical skills.
  • Well organised and can quickly adapt to change and have the ability to proactively prioritize, manage and complete multiple projects within time constraints and with strong attention to detail. 
  • Proactive and hands-on by nature and motivated by coming up with new ideas that add value and innovation to the work we do. 
  • Creative thinker, with a track record for bringing strategic thinking and product propositions into action plans and output.
  • You are confident to be an independent player while also enjoying being part of a team and able to embrace the varied nature of the job. 
  • Previous experience in global companies and experience with data is a plus.
  • Positive, go–getter attitude with an ‘always on’ mindset.
Flexible on Location, Stockholm London or Berlin!

Please send over your CV in English.

Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.