Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.
About the role
Product Operations serves at the synapse between Product and merchant-facing teams to drive performance, usability, and operational efficiency. Our team sits at the intersection of Product, Engineering, Analytics, Merchant Success, Marketing, and the many other functions at Klarna to deliver a common goal: create the smoothest shopping experience for users.
As a Product Operations Manager, you will partner with senior leadership and stakeholders across various Klarna functions to shape product strategy, refine the user experience and develop & execute operational plans in order to support the development, launch, and growth of Klarna’s products. We are looking for someone who has demonstrated excellence and influence in strategic business decisions, a strong understanding of building amazing products, and the ability to execute with efficiency in highly ambiguous environments.
You will play a critical role in bringing together teams across Klarna to help develop and launch products designed to make shopping smooth. Leaders in this organization are not only passionate about product but also equally as excited about the operational aspects of driving performance and growth.
We are for an individual to work from one of the following Klarna offices in the U.S.: New York City, Los Angeles, or San Francisco.