Merchant Localization Product Manager

Klarna makes shopping smoooth. And we do it with flair because shopping is fun. Every day, we help customers, businesses, and partners explore just how smoooth the modern shopping experience can be. 

It means we’re constantly changing the game. Always trying out new things. And we encourage our people to do the same. To grow. To develop. Because we don’t believe roles have to stay fixed. Instead we inspire our people to take an irregular career path. As a company of 350 dynamic start-ups, our whole business is built for it. So once you’re in, there’s no telling what will happen next.

Klarna strives to become the world’s favourite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. We are currently looking for a Merchant Localization Product Manager to play a key role in our mission to be the rebels of banking.

What you will do

  • Understand and analyze customer needs as well as competitor’s products. Synthesize customers needs into product requirements
  • Be the voice of the customer in the market by building an aggregated view of customer issues to identify trends & patterns and work proactively to address quality issues
  • Help shape growth opportunities and define product vision and strategy for the local market
  • Understand market regulations and compliance to make sure our products are in line with them and spot opportunities, not threats when the market shifts
  • Work with central product and engineering teams to prioritize market needs across Klarna's portfolio of products
  • Engage closely with development and operational teams to balance scope and delivery timeline
  • Assist in the development of new products and enhance existing products to achieve product-market fit

Who you are

  • Courageous - Willing to speak up, make decisions, take calculated risks
  • Detailed Thinkers - Passionate and open-minded while meticulously about data and details
  • Delivers Results - Able to see beyond their own problem space and dependencies to find solutions
  • Challenges the Status Quo - Never misses an opportunity to disrupt the industry and embraces change
  • Lets the Team Shine - Leads with integrity, giving respect and earning trust along the way
  • Starts Small and Learns Fast - Tests, iterates, measures and learns in order to drive innovation

You should have

  • 4+ years of experience within product management, technical consultancy, or associated field with a focus on software products and technologies
  • Excellent written and verbal communication skills
  • BA/BS in Computer Science, Mathematics, Statistics, or a related field or equivalent practical experience

You might also have

  • A strong customer and quality focus
  • Previous experience in a business consulting or retail industry role
  • The ability to quickly understand the big picture and present local product requirements in a global and strategic setting

We want to get to know you better if you can identify with the below

  • Likes to think outside the box and spend time on developing complex ideas that can lead to superior products/solutions
  • Knows what it means to be a team player, helping out where it is needed to make sure that what we are working on gets delivered
  • Likes a working environment that is well balanced between fun, slightly crazy and highly professional
  • Interested in joining Klarna on our mission to be the world’s favorite way to pay by being part of our growth in your market
How to apply

Send over a CV in English.

About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then, we’ve changed the banking industry forever. And now we’re creating the world’s smooothest shopping experience. We serve 80 million consumers worldwide, and partner with 190,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world’s leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 18 different markets, hosted by +3000 people from 90 nationalities.