Product Manager - Internal Services

ABOUT US

Contentful provides content infrastructure for digital teams to power websites, apps, and devices. Unlike a CMS, Contentful was built to integrate with the modern software stack. It offers a central hub for structured content, powerful management and delivery APIs, and a customizable web app that enables developers and content creators to ship their products faster. Companies including Spotify, Red Bull, WeWork, Lyft, and Urban Outfitters rely on Contentful to manage content as part of their modern web stack.

Contentful is growing rapidly, backed by $80 million in funding from VC firms including Benchmark and General Catalyst, and strategic investors including Sapphire Ventures (SAP) and Salesforce Ventures.

We’re a fun team of more than 350 people from 70 nations, with offices in Berlin and San Francisco. Join us!

    

ABOUT THE TEAM

The technology Product Management team, working with a Contentful infrastructure group, drives the product strategy for the key part of our offering - API content platform designed from scratch for the cloud. 

Our customer base is growing at a fast pace, and our platform serves billions of API requests every single day. We are looking for a product leader with experience building platform products and services to empower internal engineering teams to build the best possible user experiences.

ABOUT THE ROLE

As a Product Manager for Internal Tools at Contentful, you’ll define a next-generation of Contentful’s internal APIs and tools that help our product teams build and operate product features and services that are efficient and reliable at scale by owning the roadmap.

In this position, you will work across infrastructure technology teams pairing with the Engineering Managers.

RESPONSIBILITIES

  • Work with engineering to identify and solve problems with an existing technology platform to improve maintenance automation, optimize platform performance, and realize operational efficiencies
  • Completely own your team's products from ideation to launch, growth, and iteration
  • Drive a product roadmap and set goals and key success metrics
  • Work with Product Managers, Engineers, and Data team to prioritize and balance short-term priorities and longer-term strategic needs
  • Produce thought-leadership content in the area of cloud computing and platform infrastructure
  • Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well

EXAMPLE PROJECTS

YOUR PROFILE

  • Minimum of 3 years of relevant experience - ie. product management or equivalent experience
  • A customer-centric product leader that’s passionate about highly scalable, reliable and distributed systems and APIs
  • Good understanding of how API products and services are architected, build and operated
  • Passion for identifying opportunities and working with teams to deliver
  • Understanding of the strengths and shortcomings of various quantitative and qualitative research methods, including when and how to apply them during each product phase
  • Experience collaborating with Marketing on creating assets that describe and prove platform services and capabilities plus
  • A strong growth mindset and a servant leadership approach to product management, ability to lead via influence

THE GOOD STUFF

  • Join an innovative tech company as we help drive the evolution of digital experiences to become ever-more ubiquitous and interactive. Be a part of helping companies build modern architectures for mission-critical applications
  • Shape the future of Contentful: help us establish, scale, and improve our team's processes
  • Generous education budget complete with extra days off to be spent on your professional and self-development
  • Be set up for success, equipped with the latest and greatest hardware
  • Hang-out in one of our many shared spaces, playing games with colleagues or enjoying a full range of events, including workshops, on-site meetups, guest speakers, and fun events for the company and each team. Did we mention an annual off-site?
  • As much artisan coffee as you can handle
  • Brush up your language skills! Our team speaks more than 20 languages, and we offer free on-site German classes
  • Take a break and pat a pup, we are a dog-friendly office
  • We fully support your move to Berlin with a relocation budget and visa assistance. We'll help you settle into your exciting new city
  • Plus, Contentful socks, oh yeah!

“Variety is the spice of life” — and a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, or disability. We look forward to your application!