Our team of 75+ designers and user researchers is split into three departments covering User Experience Research, Product- and Brand Design. All designers work embedded in product tribes, in market facing teams or as part of a Global Design team. We are building additional capabilities in areas including industrial design, motion design, data visualization, UX writing and design operations.
As Product Design Lead, you’ll join the Merchant Success Tribe, whose mission is to deliver unmatched product education and issue resolution for our existing and prospective merchants - all over the globe. You'll be responsible for helping create simple yet beautiful solutions that cater to real-life problems. You will be leading a team of up to 5 Designers and Researchers, and collaborate closely with the product and tech leaders to shape our products.
As we put the user at the center of every decision we need a strong leader that constantly advocates and drives a human-centered design approach. You will support squads by applying your craft, delivering on our commitment to design excellence, while also driving the evolution of our processes and guidelines to educate fellow designers on how to best approach problems. You will also need to work collaboratively with Designers and stakeholders from across the organization to ensure your solutions work seamlessly in the overall merchant journey.
You will facilitate strategic and pragmatic conversations about solving merchant problems via a variety of smart tools, and ensure that the continuous knowledge building of our merchants and their needs is the foundation for decision making.
You will mentor designers on your team and across the global design community for career development and design excellence.
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.