Partner Success Supervisor [Sales]

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.

Know more about the Partner Success Team

Team Description

Our team's mission is to help small companies all over Brazil. In the sales area, we interact daily with the Sumup Consultants (our Sales Representatives outsourced) and get to know their barriers, helping them to thrive in their challenges delivering solutions through smart sales strategies. At the same time, we understand new growth opportunities for SumUp. In this role, you will "live" the day by day of our heroes - the SumUp consultant - and will be capable of understanding the impact we have and how we change their lives.

What you'll do in this position

  • Lead an incredible partner success team obsessive by their consultants' success and results
  • Develop and hire great talents, nourishing our succession pipeline
  • Contribute to periodically update our customer success and sales strategies 
  • Challenge current models and provoke us about it
  • Participate/lead initiatives with the objective of enabling our OKRs achievement

You'll be a great fit for this position if

  • Highly motivated leader, team player, hands-on, focused in developing and improve your team’s skills
  • You are a fast-learner and self-starter. You´will be working at a Fintech: be prepare to run things outside of your scope and do not expect us to have all answers you need
  • You have ownership behavior and an unquiet mind, always questioning the “status quo” and getting the team to the next level
  • Fluent in Portuguese and English - you'll be part of a truly global team :)

Why you should join SumUp

  • We’re a truly global team of 2000+ people from 60+ countries, spread across 3 continents.
  • SulAmérica health insurance plan (co-participation), Caju benefit (multiple possibilities: meals, culture, health), Partnership for mental health activities with Zenklub, optional dental assistance, transport voucher or parking space at the office building, meal/food voucher, Gympass, life insurance and more.
  • You’ll be based in the heart of São Paulo, one of LATAM’s leading tech hubs and most vibrant cities.

Due to the pandemic and related restrictions we've been working from home. Any update will be shared throughout the selection process.

About SumUp

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.