Account Manager Intern/ Stage, French Speaker (6 months, start ASAP)

sennder is a European digital freight forwarder looking for an Account Operations Manager Intern to join our Account Operations Team.

The role is based out of the Paris office and will report to our Account Operations Team Lead. Do you want to help us shape the future of the logistics industry?

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture. Just be yourself and maybe you’ll bring something valuable to the role we didn't initially think of.

About the role:

If you’re passionate about taking yourself, sennder, and the logistics industry to the next level, curious, and driven by solving puzzles and influencing how we reach our business goals, then you might be who we’re looking for. What others may consider uncertainty, you see as an opportunity to learn and be proactive, while being a team player and understanding how your personal development intersects with the company’s growth.

As an Account Operations Manager Intern, you’ll work on interesting responsibilities like leading the full-cycle operations of your clients and support them in their daily difficult situations.

About sennder:

sennder is Europe’s leading digital freight forwarder at the intersection of where technology meets logistics. Through our proprietary transportation operating system, built by our in-house tech teams, we not only connect shippers to our fleet of thousands of trucks, but also improve how they move products in sustainable, cost-efficient, and transparent ways - making the logistics industry fit for the future. In a traditional industry, we’re growing and moving fast to digitally automate all road logistics processes.You can be part of one of Europe’s latest growth stories as we fast-forward road logistics into digitalization.Get to know us, our culture, green business, funding history, and more on our blog here.

In this role you will:

  • Supporting a client portfolio on a daily basis,
  • Dealing with the the ongoing clients' carriers and proactively address and resolve difficult situations everyday,
  • Carrying out analyses for shippers and carriers in order to manage daily performance.

In this role, you will need to find solutions for complicated loads, you'll get familiar with a new market and maintain strong commercial partnerships with our carriers and shippers. You are accountable for sennder's success on a daily basis: you are at the heart of our business and our shippers and carriers truly rely on you! 

Preferably you are:

  • In this role, we are looking for talented individuals, real team players, curious and able to get their hands on to solve problems,
  • Result driven,
  • Multi tasking and love adrenaline and fast-paced environment,
  • Passionate about delivering outstanding customer service for both shippers and carriers, 
  • Familiar with excel and Google Sheet (tools, metrics, reporting),
  • You are absolutely fluent in French and proficient in English. Any additional language is a plus.

 What you can expect:

  • A fast-growing company, transitioning from startup to scale-up, where your work will make an impact on our growth and lead to several career opportunities.
  • An international team of 900+ people with 65+ nationalities spread across 7 country  offices with English as our company language.
  • A quarterly feedback and review process for personal development. We also use “Objectives and Key Results” for company goals.
  • A structured promotion process, providing everyone with fair and transparent career growth.
  • Learning and development opportunities on the job and through conversations with your manager.
  • Various opportunities to connect with colleagues, formally and informally, digitally or in person (when allowed), through regular team events, company get-togethers, and partnership events with other companies and local organizers.
  • When in office: unlimited snacks, drinks, and fruits.
  • Compliance with COVID-19 restrictions when required with remote interviews, onboarding, and working.

At sennder we want to maximize the individual’s potential for all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit, respect, and kindness to build trusted relationships across teams. Learn more on our career site. 

Please send your application in English and help us reduce negative unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV. We only want to know the merits on which you’d be great for this role.

If you have any questions or problems please reach out to us We do not accept applications via email.