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unu

Manager Service Partner Network (m/w/d)

Berlin
we are unu

We believe in cities in which all people are able to embrace the full potential of urban life. This is why we are committed to creating the mobility solution that fully connects people to their city.

unu is an urban mobility brand based in Berlin. Our first product was the unu Scooter Classic, an electric scooter with portable batteries launched in 2014. Our products are sold both directly to consumers and business customers, making them accessible to everyone and resulting in fair prices by eluding dealership costs. In 2020, we launched the second generation of our scooter: The unu Scooter was designed in house and completely re-designed with our partners in Germany. The new scooter offers space for two people, as well as the largest storage space and one of the fastest acceleration values in the electric scooter segment.

After establishing a strong footprint in Germany, Austria and France, we are looking to consolidate our position as one of Germany's leading e-mobility brands. With strong creative, pragmatic and solution oriented team members, we are now looking for a strong Manager Service Partner Network to join the team in unu’s headquarter in Berlin.

This is where you will make an impact...

  • You are responsible for the service coverage and the service quality for our customers in all the countries we operate in
  • Design service solutions tailored to the need of our customers and our business (B2C, B2B, pick up networks)
  • Acquire service partners, manage service partners, improve their output.  making sure to understand their needs and enable them to support our customers at best
  • Onboarding of service partners and set them up for success
  • Manage the contact and performance of the service partners (contract, costs, negotiations, performance, SLAs)

You’ll be perfect for this role when...

  • First of all, you should be passionate about our values - connection, creative challenger, simple perfection, authenticity, we are david - and our vision to create a mobility solution that fully connects people to their city. We’d really like if you bring us the following:
  • Languages: German on native level, English 
  • Selfstarting mentality
  • Capability to build scalable solutions
  • Good understanding of mechanical engineering (an engineering degree is preferred)
  • Experience in managing networksGreat communication skills and the ability to communicate across all levels
  • Solution driven and lean work mode
  • Ability to perform in a high pace environment

Why you should join our ride...

  • A highly diverse and vibrant group of people with a strong cultural bond, flat hierarchy, with space for your own ideas in a dynamic, dedicated and motivating environment
  • Competitive salary and attractive stock options
  • You will get your own company unu Scooter to unlock Berlin’s potential
  • A creative workspace in Kreuzberg
  • Healthy snacks, drinks and meals, e.g. daily lunch voucher
  • Discounted Urban Sports Club Membership and more activities to come
If this sounds intriguing and you want to join our mission of vision of enabling people to access the full potential of urban life, apply now! 

If you are unsure about meeting all our listed requirements, please still get in touch. Your CV does not define you ‐ we are as interested in your future as your past.

We are looking forward to your application!

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