Lifecycle Marketing Sr. Associate

Klarna makes shopping smoooth. And we do it with flair because shopping is fun. Every day, we help customers, businesses, and partners explore just how smoooth the modern shopping experience can be. 

It means we’re constantly changing the game. Always trying out new things. And we encourage our people to do the same. To grow. To develop. Because we don’t believe roles have to stay fixed. Instead we inspire our people to take an irregular career path. As a company of 350 dynamic start-ups, our whole business is built for it. So once you’re in, there’s no telling what will happen next.

Klarna is looking for ambitious people with significant drive. You should be passionate about your work and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level and should desire going above and beyond to produce world class designs. At Klarna we embrace change, you should dare to challenge the status quo and be persistent.

Lifecycle marketers at Klarna are fundamental players in the strategy and conception of campaigns that nurture and convert shopping consumers. You will bring exceptional strategic thinking, planning, and collaboration, while constantly optimizing for the desired outcome.

We are looking for someone who can manage Klarna’s global consumer shopping lifecycle marketing program. This position is open to candidates in NYC or London.

Responsibilities
•Continuously develop the vision and structure for Klarna’s global consumer lifecycle marketing program in email, push notifications, SMS, and mobile app IAMs.
•A/B/n test all aspects of the program to constantly achieve incremental improvements, including segmentation, content, and send schedule
•Collaborate globally with product and brand to manage the global calendared communication calendar
•Optimize lifecycle marketing using automated personalization and user flows
•Coordinate with the lifecycle marketing product agencies to ensure high quality processes and work

Qualifications
•Be passionate about your job and enjoy a fast-paced working environment.
•3 - 5 years of experience in lifecycle marketing
•Expertise in enterprise lifecycle software. Bonus for experience with Braze.
•Expertise in lifecycle data analytics and systems. Bonus for experience with Amplitude.
•Proven abilities to plan and execute on multiple projects simultaneously.
•Experience developing an email marketing A/B/n testing plan
•Proficient in Microsoft Excel or Google Sheets
•Pristine communication skills across teams and projects
•You are customer obsessed, proactive by nature, can move between high strategy and small details, relish problem-solving, want the ability to think creatively and love the satisfaction of awesome execution.
About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then, we’ve changed the banking industry forever. And now we’re creating the world’s smooothest shopping experience. We serve 80 million consumers worldwide, and partner with 190,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world’s leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 18 different markets, hosted by +3000 people from 90 nationalities.