Learning Experience Designer

About the opportunity

Contentful Learning Services creates impactful, scalable learning experiences to help software developers, content authors, content architects, and other Contentful customer roles get the most out of the Contentful platform. We don’t do average. We’re out to reset the industry standard for helping customers to quickly create value while building on the best practices that lead to long term success. 

We’re looking to hire a multi-talented, technically savvy learning design expert who can help us continue to create the industry’s most creative, impactful, and engaging learning experiences.

What to expect?

  • You will research how different Contentful users are leveraging our platform to identify learning outcomes and to scope out and plan high-impact learning materials. 
  • You will collaborate with key stakeholders across the business, fellow learning experience designers, and subject matter experts within Contentful to uncover business and learning needs.
  • You will own the end-to-end design, development, and release of new learning materials (self-paced courses, videos, simulations, documents, job aids, etc.) for the Contentful Learning Center. 
  • You will measure and analyze the impact of learning materials and continuously maintain and update content to better support business and learning goals. 
  • You will design comprehension checks and  assessment activities that accurately gauge learners’ ability to use Contentful software for real-world tasks. 

What you need to be successful?

  • You have a bachelor’s degree in a learning or technology-related field with 3+ years of experience in instructional design/learning experience design.
  • You are a builder who enjoys creating courses and producing learning assets such as videos, graphics, and diagrams, often from scratch.
  • Your portfolio shows that you are an innovator with the ability to find creative solutions to complex learning problems.
  • You have experience working with technical SMEs, solution architects, or software developers to adapt and distill complex, technical topics into digestible and delightful learning experiences.
  • You are a lifelong learner who enjoys tackling new subjects and teaching others. 
  • You are well-organized and can easily guide large projects through various stages of development while still meeting tight deadlines. 
  • You have experience with industry-standard learning development tools such as Adobe Creative Suite, Articulate 360, Evolve, and Camtasia. You have experience using an LMS.  
  • You have exemplary written and oral communication skills. You can write effective copy, instructional text, and audio/video scripts. You can tell a story with visuals as well as words.
  • You are passionate about engaging and retaining learners through interactive modalities such as storytelling, simulations, gamification, etc. 
  • You thrive in a fast-paced, rapidly-evolving environment that requires juggling multiple time-sensitive projects.
  • You embody one or more of our core values: #behumble, #startwiththecustomer, #growthmindset, #strivetogether
  • Bonus points: You’ve worked as a software developer or have experience with content management systems!

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital product
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Comprehensive health/dental/vision care package covering 100% of monthly  premiums for employees 
  • We value Work-Life balance and You Time! A generous combination of a flexible time off policy, volunteer time off and paid holidays 
  • 16 weeks of paid parental leave (after 6 months of employment)
  • Use your personal education budget to improve your skills and grow in your career. 
  • Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • Share and navigate the excitement of a new workplace with your CFF (Contentful First Friend) 
  • Commuter benefits and monthly bill stipend 
  • Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

To view more career opportunities visit https://www.contentful.com/careers/



Who are we?

Contentful is the leading content platform that powers digital experiences for over 30% of the Fortune 500 companies and thousands of global brands. Our platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Shopify, Staples, Atlasssian, Electronic Arts, Chanel, Roche, Vodafone use Contentful to build their mobile and web products, voice controlled apps and more. 

We’re growing rapidly and we have secured over $330 million in funding from top-tier partners such as Tiger Global, Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 650 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

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