As an L&D Specialist in Operations, you’ll work within the Learning & Development OPS team, which is responsible for providing learning solutions to all SumUp employees within Operations. The Learning & Development team has multiple focus areas, the main ones being; providing new joiner training on a monthly basis to in-house new hires, supplying all training materials to our BPO partner, creating new product training solutions and keeping them up to date in an ever-changing environment, offering learning solutions with maximum business impact to existing employees, offering tailored training programs for various career paths within the business.
The L&D Specialist is someone with great stakeholder management skills and who is able to quickly build strong and lasting relationships with their SMEs. They have a great understanding of Instructional Design, Adult Learning Principles and Blended Solutions and they have a fair amount of working experience turning all of their knowledge into high-quality storyboards and training modules. The L&D Specialist will be collaborating closely with more junior and senior team members in order to deliver end-to-end training solutions as a response to training requests coming from the business. In a fast paced environment, they know how to consult and come up with the best solutions for their stakeholders in the most suited timeframes. Furthermore, they are able to handle multiple projects and priorities and apply creative thinking to develop new solutions.
Your responsibilities will be to:
You’ll be great for this role if:
Why you should join SumUp
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.