Enabling Better Organizations.Personio is a fast growing HR SaaS start-up based in Munich. It offers a holistic HR and applicant management software designed for companies with 10 to 1000 employees. Personio plays a critical role in making the day-to-day operations of more than 700 HR teams more efficient and transparent. We are a bunch of fun, international people striving to build the leading one-stop HR platform in Europe.
Your way into the futureAt Personio, Customer Success is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Success follows the mission to maximize customer value in our everyday business. As part of this team, you enable our customers to understand the product, give feedback, encourage their growth, and make their people processes more successful. Join and become part of our exciting journey!
As a Key Account Manager in our Customer Success Team, you will be responsible for the holistic support and consulting of key customers after the deal closing. Your goal is to partner with your clients on achieving their HR transformation goals by driving the product adoption and implementation of Personio and measuring the results on a regular basis.YOUR TASKS AND RESPONSIBILITIES
Creation of requirement analyses based on the organizational structure and existing HR and recruiting processes of our customers
Implementation of key customers
Definition of project goals and competent consulting for the implementation and digitalization of HR processes
Support the improvement of our product to create the greatest possible added value for all our customers
Conception and execution of Yearly Business Reviews of your customers while being a trusted advisor in terms of HR digitization
Support of our sales team in negotiations with potential key customers
Your way until today
Why working with us