Are you service minded and do you want to be a key player to help drive a world-class merchant experience? Perfect - then you should join Klarna’s Merchant Service team in Milan!
Merchant Service is supporting Klarna’s merchants during the entire lifecycle with Klarna, both during the onboarding and throughout the journey of being live with Klarna. The Merchant Service team in Milan will be responsible for several different processes. The team is supporting merchants onboarding with Klarna, both in direct contact with the merchants and by configuring their details into our systems. The team also supports already existing Klarna merchants with any question they might have and by administering the merchant base. Our aim is to ensure a smoooth merchant journey by offering exceptional service.
We offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, and welcome those from all different backgrounds and experiences. Your role will make a difference, and you will be a player in a team that has a strong impact on the business result. As an employee at one of Europe’s fastest growing companies, you will play an important role in taking Klarna to the next level.
Please submit your CV and cover letter in English. We recommend you to apply as soon as possible as selection and interviews are held continuously.
Location: Milan, Italy
Language: Italian and English
Klarna was founded in Stockholm, Sweden in 2005. Since then, we’ve changed the banking industry forever. And now we’re creating the world’s smooothest shopping experience. We serve over 90 million consumers worldwide, and partner with 200,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world’s leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by +3500 people from 90 nationalities.