Intern/Working Student - IT Support (f/m/d)

About us

INNOVATION HAPPENS HERE

It is sometimes hectic, very exciting, and always fun! Every day, you will find yourself facing different challenges, learning new things, working on cutting-edge technology, and building cool, high tech products.
Are you excited to build things that matter within an organization that’s pushing the boundaries of 3D mapping and computer vision? We have some of the world's leading experts in computer vision, image processing, and 3D mapping, and we work side by side with academia to advance these fields. Join the team that’s making it all happen.
At the end of the day, you’ll have a great sense of accomplishment, having contributed to building something completely innovative at the frontier of today's technology.

WHAT WE OFFER

  • Take the chance to build & influence the performance of our high tech products instead of “only” running analyses or of doing “plain” software development
  • Use top notch IT equipment, including Bose headphones
  • Work closely with passionate, international & highly talented colleagues in a casual environment with flexible working hours
  • Find us in the heart of Munich, close to Stiglmaierplatz with great cafes, shops and subway around
  • Join your NavVis colleagues and continuously grow your biz/tech skills with courses from our internal “NavVis University” which brings you topics from expert internal & external trainers
  • Strong teams are built on strong bonds. Join us for bi-monthly BrownBag lunches, regular team-building activities, self-organized employee activities (sky is the limit on these!) and annual team off-sites
  • Take care of your well-being at work and enjoy our fully stocked kitchen with an original Italian coffee machine & all kinds of cereals and fruits


  

NavVis bridges the gap between the physical and digital world. With market-leading products like NavVis M6, NavVis VLX, and NavVis IndoorViewer, we empower our customers to capture and share the built environment as photorealistic digital twins.

Operating from offices in Munich, New York, and Shanghai, we employ over 200 people from more than 40 countries. Our company culture comprises people from all walks of life, including technologists, photographers, yoga practitioners, video gamers, runners, musicians, and more.

Join us today!  For more information, visit www.navvis.com

You will work on:

  • Serve as the first point of contact for NavVis employees seeking technical assistance
  • Determine the best solution based on the issue and details provided though our IT Service Desk platform
  • Maintain PC's and peripherals including printers
  • Prepare hardware, software and networking configuration for new users
  • Keep the IT Asset Management up-to-date
  • Troubleshooting of hardware / software issues for PC, mobile devices and network devices
  • Record, track and document issues

You have:

  • Pursing a degree in computer science, information systems or a related field
  • General IT troubleshooting skills
  • General understanding of IT systems, applications and operating systems (Windows, Linux, macOS)
  • A passion in tackling and solving technical issues
  • Effective communication and interpersonal skills
  • Proficiency in English

You are:

  • Command-line experience with Linux
  • JIRA Service Desk experience
  • Active Directory basic management
  • Office 365 experience