Identity and Access Management Specialist

We are The Mobile Bank.

Our vision is to build a bank the world loves to use.

Technology and design empower everything we do.

N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.5 million customers across 24 markets. Our team of over 1000 employees in 4 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched the initial product in early 2015. Since January 2015, N26 has been available for Android, iOS, and desktop. N26 has raised more than $500 million from investors including Insight Venture Partners, GIC, Tencent, Allianz X, Peter Thiel’s Valar Ventures, Li Ka-Shing’s Horizons Ventures, Earlybird Venture Capital, Greyhound Capital, Battery Ventures, in addition to members of the Zalando management board, and Redalpine Ventures.

Here at N26 the IAM (Identity and Access Management) team is continuously trying to optimize and automate manual tasks to cope with the tremendous growth of the company moving away from the traditional IT into a more DevSecOps approach relying on technology to empower people.

The IAM group offers delightful, world-class technical support to our employees, empowering them to do their best work. This team keeps the show running at N26 by onboarding and offboarding user accounts, managing accounts and granting/revoking access to tools. It's a multidisciplinary team with a customer first attitude.

You will work closely with our RegTech (Regulation & Tech) group working on making sure all user access is compliant and documented.

If you like to think out of the box, automate processes and make people's lives easier, we are looking for you!

Once Here You Will

  • Support N26 tools regarding access (Google, Atlassian, Slack, etc).
  • Support N26 employees in resolving access related issues with the systems we use.
  • Manage access and identity management requests.
  • Assist with IT onboarding in creating all accounts and managing access.
  • Design, update, and maintain IT documentation including documentation for support and operations processes.
  • Design and execute projects to improve systems and operations (Automation, SAML integrations, etc).

What You'll Bring Along

  • Minimum of 2 years of experience providing IT Support.
  • Experience using and managing a ticket-based enterprise workflow management system, particularly JIRA and other Atlassian products.
  • Experience with Google Suite, especially GSuite Admin.
  • Ability to independently manage and prioritize the workload.
  • Ability to be empathetic, humble, and possess a strong focus on customer service.
  • Outstanding interpersonal and communication skills.

Nice to have:

  • Apple or Windows certifications
  • Working scripting knowledge (ex: Google Apps Script, Shell, Python)

What We Offer

  • Working with an international team and highly engaged peers.
  • Freedom to prototype given the challenges we face.
  • Getting things done attitude.
  • Flat hierarchy and open communication.
  • Exciting Challenges.
  • Personalized Onboarding.
  • Interesting technical problems to solve as we scale.
  • Working with engaged, smart engineers.
  • Find a career path. Not just a job. Some of our benefits and rewards can be found on our careers website.