Identity and Access Management Specialist - IT compliance

We are The Mobile Bank.

Our vision is to build a bank the world loves to use.

Technology and design empower everything we do.

N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.5 million customers across 24 markets. Our team of over 1000 employees in 4 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched the initial product in early 2015. Since January 2015, N26 has been available for Android, iOS, and desktop. N26 has raised more than $500 million from investors including Insight Venture Partners, GIC, Tencent, Allianz X, Peter Thiel’s Valar Ventures, Li Ka-Shing’s Horizons Ventures, Earlybird Venture Capital, Greyhound Capital, Battery Ventures, in addition to members of the Zalando management board, and Redalpine Ventures.

Here at N26 the IAM (Identity and Access Management) team is continuously trying to optimize and automate manual tasks to cope with the tremendous growth of the company moving away from the traditional IT into a more DevSecOps approach relying on technology to empower people.

The IAM group offers delightful, world-class technical support to our employees, empowering them to do their best work. This team keeps the show running at N26 by onboarding and offboarding user accounts, managing accounts and granting/revoking access to tools. It's a multidisciplinary team with a customer first attitude.

You will work closely with our RegTech (Regulation & Tech) group working on making sure all user access is compliant and documented.

If you like to think out of the box, automate processes and make people's lives easier, we are looking for you!

Once Here You Will

  • Support N26 tools regarding access (Google, Atlassian, Slack, etc).
  • Support N26 employees in resolving access related issues with the systems we use.
  • Manage access and identity management requests.
  • Assist with IT onboarding in creating all accounts and managing access.
  • Design, update, and maintain IT documentation including documentation for support and operations processes.
  • Design and execute projects to improve systems and operations (Automation, SAML integrations, etc).

What You'll Bring Along

  • Minimum of 2 years of experience providing IT Support.
  • Experience using and managing a ticket-based enterprise workflow management system, particularly JIRA and other Atlassian products.
  • Experience with Google Suite, especially GSuite Admin.
  • Ability to independently manage and prioritize the workload.
  • Ability to be empathetic, humble, and possess a strong focus on customer service.
  • Outstanding interpersonal and communication skills.

Nice to have:

  • Apple or Windows certifications
  • Working scripting knowledge (ex: Google Apps Script, Shell, Python)


What’s in it for you:

  • Accelerate your career growth by joining one of Europe’s most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running 🚀
  • Personal development budget, discounted public transit pass, German language classes, fitness memberships, childcare services, N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop
  • 26 vacation days per year, with an additional day for each year of service - up to 30 days
  • A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies 
  • A relocation package with visa support for those who need it

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

Founded in 2013, N26 now has 7 million customers in 25 markets. Our talented team works across 8 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna, New York and São Paulo.


Sound good? Apply now for this position.


N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.