Help Desk Assistant (f/m/x) - Part-Time

About us

We are homify - the platform for Home and Living! Whether the right architect or simply inspiration - we offer everything that home lovers need for planning, renovating and decorating their home. More than 100.000 architects, designers and other professionals present their work on our website and acquire new business through homify. Since 2013, we expanded to more than 35 countries worldwide and we continue growing.

All countries are managed from our headquarter in Berlin, but we brought the world into our offices and built a team of more than 100 people with more than 30 different nationalities. We are working in a demanding and fast growing environment facing new challenges every day. Because we share the same goal: we want to build the premier platform for Home and Living across the globe!

What you will be doing

  • Providing technical support for both hardware and software issues our user’s encounter
  • Managing the configuration of Windows, iOS and Linux Operating Systems.
  • Creating and verifying backups of data
  • Responding to and resolving help desk requests
  • Upgrade systems and processes as required for enhanced functionality and security issue resolution
  • Installing and managing the Linux-Servers
  • Installing and testing computer-related equipment

More about you

  • You have recently finished your Bachelor’s degree in Information Technology, Computer Engineering, or a comparable field, or still conducting your bachelor studies
  • Internship / Working Student basis
  • Experience in managing Active Directory
  • Excellent interpersonal and team skills
  • Good command of English since it is our company language
  • You have the ability to task juggle and a good sense of prioritizing
  • You think in solutions instead of problems and have a real ‘can do’ mentality
  • Change is not a scary word for you. You thrive in an organization that constantly adapt and evolve.

What we offer

  • A part-time position where you can learn a lot and develop your skills
  • Demanding tasks in a fast-growing company with a lot of responsibility
  • Great possibilities of developing your role within the company
  • A multi-cultural team including flat hierarchies and open doors to share your ideas
  • Last but not least, regular company meetings where everyone will be well informed about new developments and look at our performances.