Head of Regional Affiliate Management, Region (f/m/x)

Über uns

Blacklane ist ein globaler Fahrdienstservice und in mehr als 50 Ländern, über 300 Städten und 500 Flughäfen verlässlicher Partner vor Ort. Wir bringen unsere Kunden pünktlich, sicher und zuverlässig an jedes gewünschte Ziel weltweit. Mit unserer innovativen Technologie und der mehrsprachigen Kundenbetreuung koordinieren wir in Echtzeit zehntausende Premium-Fahrzeuge rund um die Uhr. Der professionelle Chauffeurservice von Blacklane ist in über 500 Flughäfen weltweit die ideale Lösung für Ihre Fortbewegung

Bist Du auf zukünfitge Aufgaben und Projekte bei Blackane neugierig? Schau Dir unser Team Video an. Arbeiten bei Blacklane

Darüber hinaus führen wir Dich gerne hier durch unser Blacklane HQ office in Berlin.

Deine Aufgaben:

  • Design, implement, and adapt a strategy for supply partnerships of ground transportation services for the region, working towards our financial and operational goals.
  • Manage, negotiate, and improve the resulting supply costs, quality metrics, and supply availability within region, and translate those metrics and KPIs into actions.
  • Building partnerships to make Blacklane suppliers’ first choice, understanding their needs and aligning this goal within your team.
  • Lead and plan roadshows, include guiding team members on content and structure of roadshows.
  • Develop and document a detailed record of supply characteristics, challenges, and events in the region.
  • Oversee operational processes and drive improvements within team, collaborating with Strategy, Planning & Analytics and the  Process, Product, Proposition, and Quality Managers across the organisation to address opportunities and challenges.
  • Manage, develop, coach, and attract a team of Affiliate Managers of various levels of experience who are responsible for the results their business districts.

Dein Profil:

  • Excellent communication and analytical skills, and will effectively champion customer needs. Able to network and build trusting relationships quickly with partners and Blacklane staff.
  • Strong negotiator able to quickly develop win-win scenarios for Blacklane and our partners.
  • Detail-oriented team player with a collaborative and proactive working style.
  • Professional and friendly, confident in developing relationships over the phone, experienced in cold-calling.
  • Able to absorb information quickly and to share this knowledge with others.
  • Confident self-starter who’s passionate about their work, especially the travel and ground transportation industry. Prior experience in transportation or travel industries is a big plus.
  • Fluent in written and spoken English. Other languages are a plus.
  • Experience with Microsoft Office, Google Apps, Tableau/Strategy, Planning & Analytics tools, Salesforce.
  • Excited to motivate and mentor your team and exemplify Blacklane’s core values.

Gestalte mit uns die Zukunft von Blacklane und:

  • We provide training and support for your career development.
  • We have supportive schedules:
    • Work from home days.
    • Flexible hours.
  • We have a supportive environment:
    • Customizable desk configuration.
    • Collaborative spaces.
    • Private space to utilize.
  • Work on a team where your opinions are valued and listened to.
  • Vouchers for free chauffeured rides!
  • Regular self-organized team events.
  • We will support you in resolving visa, relocation, and other administrative issues.
  • The usual office perks: soft drinks, coffee; beer and cocktails after work on Fridays.