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Comtravo

Head of Product Design (f/m/x)

Berlin
Comtravo - Empowering Purposeful Business Travel  

As Head of Design at Comtravo you will lead and continue to grow our Product Design & Research team. You will be responsible for shaping the product design vision as part of our product strategy. As the “voice of the customer” your team will be responsible for enhancing the organizational understanding of our users, implementing usability metrics, and translating complex interactions into simple, delightful, and user-centered experiences. You will be the go-to person for our UX and work closely with product management, engineering, and other stakeholders to ship an amazing product and contribute to the success of Comtravo.  

We are a tech-savvy team of travel professionals and customer service heroes with the common goal of simplifying business travel with an AI-based approach. We've been revolutionizing the business travel market for 6 years and are growing fast with now more than 250 colleagues, backed by top investors like Microsoft, Project A, and Creandum.  At Comtravo, we always see challenges as opportunities and thus we see the biggest challenge for the travel industry, the spread of the COVID-19 virus and the limitations it brings, as the biggest opportunity for us. We have successfully adapted our strategy and this has resulted in the strongest growth so far in our successful company history.  


So, are you ready to turn the B2B travel industry upside down?

YOUR RESPONSIBILITIES

  • You will be the Head of our Product Design & Research team and report directly to our VP Product
  • You will lead and grow a group of Product Designers and User Experience Researchers to shape the product design vision in close collaboration with product leadership, brand marketing, and the rest of the product team.
  • You translate company goals into actionable KPIs, align design initiatives and research work accordingly, and are accountable for the contribution to company metrics.
  • You liaise with other team leads and senior leadership to improve on and advocate for best product design practices.
  • You are able to orchestrate design and research work across multiple business-critical projects, push for standards and design quality in all our touchpoints.
  • You constantly improve our customer understanding by leveraging qualitative and quantitative data to surface new insights.
  • You collaborate with internal stakeholders to understand their needs, provide transparency and orchestrate product-related decision-making processes among them.
  • You foster a culture of transparency and communication and challenge others while letting them challenge you to deliver the best results possible.
  • You educate and mentor product designers and researchers while setting a high bar of quality in execution and process.

YOUR PROFILE

  • You have 8+ years of experience as a Product / UX Designer, Interaction Designer, UX Researcher, or a similar UX-related role and 4+ years leading product design teams in agile environments.
  • You are analytical and data-informed, seeking the truth in numbers and facts and how to attribute the impact of design work to company objectives and KPIs.
  • You are obsessed with understanding the needs of the users of your services and possess a thorough knowledge of the design methodology and processes.
  • You have an empowering leadership style, love working with, and thrive in the presence of people with diverse backgrounds, talents, and mindsets.
  • You have a track record of effectively leading the entire product design cycle, from discovery to post-launch optimization.
  • You are a great communicator, you have excellent written and verbal skills in English; German would be a big plus.
  • You are a highly motivated self-starter who is willing and eager to go the extra mile.
  • You are excited about changing the world of business travel - work experience in travel is a plus - passion for travel is a must.
  • A Bachelor's or Master's degree in HCI, Interaction Design, Graphic Design, or a related field would be a plus.

WHAT WE OFFER

  • An exciting job in a High-Tech scale-up in Berlin, the Silicon Valley of Europe
  • 30 days of vacation and the possibility to work flexibly up to four weeks outside of Germany
  • Flexible working hours & home office options
  • Competitive salary and variable compensation schemes
  • Attractive benefits for flights and hotels for your personal travels
  • Corporate discounts with external partners
  • Access to a great network of entrepreneurs in Berlin and some of the best travel & B2B investors in Europe
  • Deep knowledge in scale-ups and influence the development of the company
  • Transparency with flat hierarchies where every person is highly valued
  • A loft office in the heart of Berlin with everything you need (e.g. free fruits, snacks & drinks) 
More insights on our Instagram and kununu channels.

Interested? Then go ahead and apply now with your CV and/or Portfolio.

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