Head of CRM (m/f/d)

We are looking for:

A new team member for one of our portfolio companies in Amsterdam which provides a platform for safe auction for collectors of art and hard to find, unique products. They are working together with experts to protect individuals from any fraud.

What will keep you challenged?

  • Leading and building a team of CRM-Marketers
  • Developing the CRM strategy of our portfolio company in order to increase conversion and engagement of our existing customer base significantly
  • Ownership of the strategic initiative of our portfolio company called Top Buyer Program and Customer Intelligence Centre
  • Creating insights from data that result in strategies across the business to improve conversion and lifetime value
  • Build a deep partnership with Product teams for on- and off platform communication (e.g. notifications)
  • Exploring new ways/channels to delight customers

Which traits contribute to your success?

  • Several years of CRM or Performance Marketing related experience, as well as experience leading high performing teams
  • Proven track record in driving incremental business value through CRM
  • Excellent communication and stakeholder management skills
  • Excellent quantitative and analytical skills with the ability to drive insights from data and set strategy
  • Ability to set goals and execute under tight deadlines
  • Experience with analytics such as BigQuery and Google Analytics.
  • Experience in building CRM technology stacks; from proprietary product integrations to experience with CRM tooling (e.g. Selligent)
  • Global or multi-country operating experience is a plus

What to expect working with our portfolio company:

  • Working with top notch marketers acting on a champions league level in a super complex dynamic environment; you will learn a lot!
  • A diverse and international team with over 50 different nationalities
  • A great office located in the heart of Amsterdam with an easy-going atmosphere
  • An entrepreneurial environment that encourages everyone to take initiative and experiment with new ideas
  • Tailor-made trainings to facilitate your personal and professional growth
  • Holiday allowance and a pension plan paid by our portfolio company and much more!

Do you want to be part of our portfolio company's success story?
We are looking forward to your online application.