Front-End Designer, Post-Purchase Communication

About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.

About the role

A Front-End Designer (FED) combines the key components of both front-end development and designer jobs and lives between the world of pixels and engineering. In this role at Klarna, you will be part of one of the multidisciplinary teams who build products and experiences for Klarna customers. You will oversee the design execution (from design sketches to code implementation) of postpurchase communication templates (emails, letters, sms, push notifications) that reach millions of Klarna customers daily. You will work closely with Product Managers, Engineers, Product Designers, Analysts, UX Researchers, UX Writers and Marketeers to deliver outstanding customer experiences. You will act as a bridge between the design and engineering worlds, helping to hold the bricks in place.

What you will do:

  • Drive design improvements from discovery to implementation in one of the Payment Methods problem spaces
  • Successfully implement comms changes into your templating tool(s) from various design sketches, with impeccable fit and finish
  • Identify quality gaps in your templates and propose tangible solution ideas with a strong problem solving mindset and craft excellence
  • You will test and deploy changes in your comms, creating your own branches and merging them to master
  • You will perform AB testing and data driven experiments that will tailor and elevate Klarna’s customers experience
  • Help shape the culture of the growing design community at Klarna

Who you are:

  • You have relevant design and code manipulation experience in digital productsYou understand the UX principles and best practices
  • You are familiar with JS frameworks like React and have a good understanding of the possibilities of front-end development
  • You are data driven and not afraid to take deep dives into technical aspects of a product
  • You have experience in working with multi-disciplinary teams in iterative product development cycles
  • Effective communicator when articulating your strategies and ideas
  • You can identify when to optimize for speed and when to seek for quality and hone into the details
  • Excellent attention to detail, self-motivated and autonomous
  • Experience working in Figma, Miro, Splunk, Datadog or Chaossearch is a plus 
  • You have a portfolio with your programming work (on public or private platforms) or a portfolio with some of your best designs
How to apply

Send over a CV in English. We recommend you submit your application as soon as possible as selection and interviews are held continually.

We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level.

Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.