About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.
Are you an analytical person with an investigative mindset who is looking for a challenging role in a fast paced and constantly changing fraud environment? Do you want to be a key player, ensuring that we stop fraud at the door?
Perfect – then you should join our Fraud Loss Recovery Team!
The Fraud Loss Recovery team’s job is to investigate and proactively minimize the criminal behaviours that Klarna and our customers potentially face on a daily basis. We do so, not only by analyzing data and researching suspicious and confirmed fraudulent transactions, but also by being aware and up to date on what is going on in the industry. The team puts great emphasis in both reducing fraud online and preventing fraud from being committed and ensuring a great experience for our valued customers.
We are looking for talented individuals who have some experience in operations management, preferably within a fraud environment and possess the ability to drive progress and performance within the team. You have a natural urge to deliver results within set deadlines with a positive mindset towards a fast-changing fraud environment. You are able to keep an overall perspective of ongoing matters within the team, but also have the ability to be very hands-on and in the details when required. In order to be successful in this role you will greatly benefit from having a strong understanding of operational processes and ways of working.
