Director of Quality

WE ARE UNU

We believe in cities in which all people are able to embrace the full potential of urban life. This is why we are committed to creating the mobility solution that fully connects people to their city. unu is an urban mobility brand based in Berlin. Our first product was the unu Scooter Classic, an electric scooter with portable batteries launched in 2014. Our products are sold both directly to consumers and business customers, making them accessible to everyone and resulting in fair prices by eluding dealership costs. In 2020, we launched the second generation of our scooter: The unu Scooter was designed in house and completely re-developed with our partners in Germany. The new scooter offers space for two people, as well as the largest storage space and one of the fastest acceleration values in the electric scooter segment. With its own app and integrated display, it also offers innovative smart features such as navigation, theft protection and digital key sharing.

After a successful rollout in Germany, Austria, the Netherlands and France, unu is now expanding into further European countries. With already more than 100 creative, pragmatic and solution oriented team members, we are now looking for a strong Director of Quality to join the team in unu’s headquarter in Berlin.

THE ROLE

As Director of Quality you will lead a team and partner with the other functions of the supply chain division to create, drive, and promote a "Zero defect" mindset and a culture of business process excellence throughout the company (setting up business processes, ISO's, audits, internal audits)Report to management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.

Provide problem-solving leadership including root cause identification, corrective action implementation, and prevention through the use of 8D methodology, 5 why process, etc.

Support purchasing and operations leadership with supplier development, quality assurance and supplier qualification initiatives.

YOUR RESPONSIBILITIES

  • Reporting to the COO and managing a team, you will lead the quality assurance worldwide and drive overall zero defect vision & strategy. You will: 
  • Have full responsibility for quality activities, resources, systems, teams and overall quality performance of the organisation.
  • Lead and facilitate all quality activities, improvement initiatives, methods and problem solving efforts to meet organizational objectives and achieve KPIs such as PPM and COPQ to reduce overall costs.
  • Lead the cross-functional executive quality council supervising non-conformity in the field (Product Safety Committee)
  • Maintain overall responsibility for the organizations Quality Management System. 
  • Maintain preventive action system for internal and external issues.
  • Responsible for processing and coordinating escalated complaints and initiating necessary analyses and tests to conduct the root cause analysis in cross-functional teams. Creation of 8-D reports and maintenance of the knowledge base.
  • Work closely with Engineering and Procurement to ensure all purchased products are tested before receipt, conform to specifications and compliant to regulations.
  • Improve supplier quality through monthly metrics, supplier quarterly business reviews and comprehensive supplier audits
  • Actively facilitate and participate in improvement of new product development processes (NPI), design for overall quality, reliability and test initiatives. Contribution and documentation of P-FMEA.
  • Interact with manufacturing, engineering, product management and customer service team to ensure quality and reliability requirements are well defined, understood, incorporated and met, and interact with customers and service partners when needed.
  • As part of your auditing activities you will conduct internal audits and supplier audits.

WHAT YOU BRING

  • First of all, you should be passionate about our values - connection, creative challenger, simple perfection, authenticity, we are david - and our vision to create a mobility solution that fully connects people to their city. We’d really like if you bring us the following:

  • A relevant degree in any engineering discipline, preferable with a focus on quality assurance and process development.
  • Proven experience in driving a quality department or -team within a company with international background (7 years +)
  • Proven experience in establishment of quality processes in mid-size organisation preferable in the automotive- or transportation industry.
  • Experience in an international context ideally with China. Confronted with various perspective and perception of what quality assurance is.
  • Experienced in and being a personality who drives “quality thinking” not only in the quality department but companywide.
  • Self-confident and self-driven personality with a clear focus on efficient and solution-oriented acting towards customers and suppliers.
  • Knowledgeable on automotive safety and quality management systems (ISO 9001, IATF 16949, ISO 14001, ISO 45001, etc.)
  • Great communication skills - you can communicate with anyone, within or outside of unu.
  • A real interest in chasing operational excellence and zero defect.
  • Fluency in English. German or an other European language is plus;
  • Lean six sigma training/certification is a plus.

YOUR PERKS

  • A highly diverse and vibrant group of people with a strong cultural bond, flat hierarchy, with space for your own ideas in a dynamic, dedicated and motivating environment
  • Competitive salary and attractive stock options
  • You will get your own company unu Scooter to unlock Berlin’s potential - furthermore we offer:
  • A creative workspace in Kreuzberg
  • Healthy snacks, drinks and meals, e.g. daily lunch vouchers
  • Discounted Urban Sports Club Membership and more activities to come
Are you ready to join our team? Would you like to learn more about unu’s vision, then please send us:

-  A short motivational letter, highlighting your relevant portfolio)
Your CV, or a link to your updated profile on Linkedin, Xing, etc.