Director of Engineering - Merchant Acquisition

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as millions of small businesses in over 30 countries around the world rely on SumUp to get paid. To drive further expansion in those countries and new countries around the globe we are building our next generation merchant and partner acquisition platform to on-board millions more of new merchants every year.

Our boldness, startup mindset, empathy and love for product foster a creative environment for our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses around the world grow.

As our Director of Engineering, you’ll mentor and support our Engineering Managers and Senior Engineers in their personal growth and drive our organizational development. You will work with several cross functional engineering teams on our Merchant Acquisition Platform to help them make good architectural and technology decisions and ensure an eCommerce platform that will enable both technical and organizational scalability for the future. Our Merchant Acquisition teams develop market-facing features, powering our marketing website, our online shop, referrals and partner portal, as well as our global logistics fulfillment solution. We strive for end-to-end ownership in our cross-functional teams and have a passion for delivering quality software. You will be working alongside the engineering managers and teams, enable them to be successful and help us to reach our full potential.

What you’ll do in this role

  • Work with engineering leads to ensure a sound decision process and alignment with the engineering strategy of the tribe resulting in interoperability, open standards and scalable infrastructure.
  • Ensure engineering best practices and standards around topics such as architecture and processes enabling multiple products to co-exist and interact.
  • Own cadences, topics spanning across various teams and establish effective working rhythms between the teams to ensure engineering objectives are met.
  • Identify product/functionality needs together with product leads and collaborate with internal product and technology teams to define the necessary development to support solution delivery.
  • Challenge the engineering teams to implement optimal integration strategies, techniques and user experience best practices with access to product data.
  • Serve as a liaison with other Tribes and central SumUp teams to ensure Merchant Acquisition is represented and it’s needs from other teams are addressed.

What you’ll do as a leader at SumUp

  • Represent the Tribe in front of SumUp’s senior leaders.
  • Hire and coach engineering managers and principal engineers to become leaders in their respective fields.
  • Help engineering leaders to develop skills, overcome blockers and identify their strengths and weaknesses, in a way that keeps them motivated.
  • Maintain the engineering teams’ focus and alignment with SumUp’s general strategy.
  • Present and communicate the tribe’s strategy and solutions clearly to a wide, diverse audience.


You’ll be great for this role if

  • You have 10+ years of software engineering experience combined with leadership roles in interconnected multi-product companies and distributed or service based systems.
  • You have strong technical knowledge coupled with effective communication skills enabling you to guide cross-functional product and engineering teams.
  • You’ve mastered different leadership styles, and use situational awareness to keep your team moving forward in even the most complex situations.
  • You understand the required capabilities for effective software delivery, like continuous delivery, you can advocate for them and promote their implementation, both in the tribe and the organization.
  • You strive to build a generative engineering culture of high cooperation and innovation.
  • You’re an innovative thinker, able to quickly recognize opportunities and apply your expertise to deliver solutions that support outstanding customer experiences.

About SumUp

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.
Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.