Director of Accounts

If you aren't completely confident that you fit our exact criteria, please reach out anyways. We believe humility is a wonderful thing and we're at least as interested in your character as in your talent.

Our fast-growing technology startup sennder, which has its HQ located in the heart of Berlin, is changing the way people think about logistics. We revolutionize road freight logistics by making it simpler, quicker, and more cost-efficient to move Full Truck Loads across Europe. Shippers get real-time GPS tracking on all shipments, and business analytics to improve their supply chain. You can learn more from us here.

About the role:

The Director of Accounts, Germany will be responsible for managing Germany’s fast-growing customer portfolio in the tens of millions of dollars consisting of Enterprise, MidCap and SME shippers. Reporting to the local General Manager, they will be managing a team of Expansion Account Executives, together with whom they are accountable for increasing revenue, improving profitability, embedding sennder technology, and building long-lasting relationships with our shippers. The ideal candidate has experience in Sales and Account Management, and has a proven track-record of leading high-performing teams of at least 25 people. They enjoy managing complex internal and external stakeholder environments including the C-suite, and are obsessed with delivering customer value through innovative logistics technology.

What you'll do:

  • Be responsible for growing and servicing our existing account portfolio in Germany
  • Manage a team of talented Expansion Account Executives
  • Crunch data, build reports and identify trends to effectively manage your team’s performance 
  • Support the development of strategic account plans
  • Oversee the Expansion Sales lifecycle, and support your team in growing same store revenue
  • Distill customer’s pain points into product features and operations capabilities 
  • Collaborate with Operations, Carrier Management, and Product to deliver high quality service
  • Interact with Director+ counterparts of Dax 200 customers in Germany 

What you'll need:

  • English and German speaking (business fluent) a must
  • 6+ years of experience in Sales, Account Management, General Management or Operations
  • 2+ years of experience in Supply Chain or Logistics 
  • Proven track-record of managing large teams including senior talent and managing managers
  • Some exposure and/or experience in B2C/B2B marketplaces a plus
  • Experience selling into or partnering with large, complex enterprise a big plus

What we offer:

  • A part of an international company with office locations in 7 different countries
  • Be a part of an international team from 40+ nationalities at HQ Berlin office
  • Structured promotion process in order to give everyone the same chance to grow
  • Structured regular feedback process enabling personal development
  • Employee’s well-being: in-house gym, unlimited snacks, drinks and fruits
  • Countless opportunities to connect within and outside of work with regular team events and trips, partnership events with other companies and local organizers

At sennder we value commitment, team spirit, and your personal and professional development. Our mission is to offer our teams a diverse work environment by fostering a very friendly atmosphere and an energetic company culture. We enjoy to build and nourish long-lasting friendships across teams and often come together to plan events and activities.