Senior Business Analyst - Digital Products

As a Senior Business Analyst,  we expect you to bring your expertise to scale our biggest online products: Payment Links and PIX. You will be the ultimate responsible to guarantee our products are running as expected, understand the user needs and pain points to prioritize solutions, and take these products to the next level! 


At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 60 countries around the world rely on SumUp to get paid. To get there we are putting together an awesome team that is committed to one another and to our merchants. 


You will be part of the Digital Payments area,  a small team with a big mission: accelerate small businesses' transition to digital by offering them the best in class ecosystem for selling online. To fulfill this mission, we are responsible for SumUp’s long-term digital payments strategy and for launching and growing online products and solutions. We already are a relevant growth generator for the business, and we will continue down this path by ensuring our merchants survive and grow in the digital world while doing what they love.

What you’ll do


  • Foster a continuous learning & improvement process to inform product decisions by qualitative and quantitative insights (e.g. research, market trends and benchmarks) 
  • Conduct experiments to learn what works and deliver real value to our merchants
  • Drive the strategic direction of your product, making sure value is being delivered to the business and our customers
  • Influence the evolution of the products by working closely with the global engineering & product teams and other stakeholders
  • Ensure projects are delivered according to schedule, by working closely from concept to delivery with different teams;
  • Guarantee the daily operations for the products being the reference for digital payments across the company




You’ll be great for this role if

  • You feel passionate about discovering how to solve users real problems engaging them with a solution that improve their business
  • You have an experimentation mindset and are not afraid to fail and get your hands dirty
  • You can structure your work on your own and come up with your own hypotheses
  • You have 3+ years of professional experience, of which at least 1+ years of experience as Business analyst and/or Product Owner
  • You are able to deal with hard trade-offs, prioritize solutions and align expectations within different levels of the organization
  • You know how to manage the deliveries together with global stakeholders from 3+ teams
  • You are fluent in Portuguese and English - you'll be working in a truly global company

Why you should join SumUp


  • We’re a truly global team of 2000+ people from 60+ countries, spread across 3 continents.
  • You will be a crucial part of the creation of a whole new business chapter for SumUp
  • You’ll have autonomy to propose and implement meaningful changes that will impact the market and small business
  • You'll have the space to drive your career in a high-growth environment  
  • Health insurance plan (co-participation), Caju benefit (multiple possibilities: meals, culture, health), life insurance, Partnership for mental health activities with Zenklub, optional dental assistance, transport voucher or parking space at the office building, meal/food voucher, Gympass, and more.
  • Flexible hours - you make your own schedule and have freedom to align with the team if you want to work remotely or take a few days off

About SumUp


We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 


SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.


SumUp will not accept unsolicited resumes from any source other than directly from a candidate.